Customer Service Advisor

SVB Solutions • Permanent • Warwick, Warwickshire, England, United Kingdom • £26.30k - £26.33k / year • 2d ago

Customer Service Advisor
Warwick, Warwickshire | £26,326 + Benefits | Monday–Friday (No Weekends)

This is an opportunity for someone with a background in customer service, call centres, retail, hospitality, or administration who is looking for a stable, full-time role with genuine career development opportunities in customer service.

What you’ll be doing as a Customer Service Advisor:

Handling inbound and outbound customer calls
Responding to enquiries via phone, email, and live chat
Delivering a high standard of customer service at all times
Accurately updating customer records and internal systems
Working collaboratively in a fast-paced team environment

What’s in it for you as a Customer Service Advisor:

Private healthcare (BUPA) + Medicash
Employee Assistance Programme
Life assurance and critical illness cover
Staff discounts and regular social events
Excellent training and career progression opportunities
Monday–Friday schedule with no weekend work

What we’re looking for in a Customer Service Advisor:

Previous experience in customer service, call/contact centres, administration, retail or hospitality
Strong communication and keyboard skills and confidence using Microsoft Office
A detail-focused, team-oriented approach
Ability to commute reliably to Warwick

Keywords: Customer Service Advisor, Contact Centre Agent, Customer Support, Helpdesk, Customer Care, Administrator, Inbound Calls, Customer Experience

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