German Speaking Customer Service Administrator

Sue Ross Recruitment Ltd • Temporary • Sheffield, South Yorkshire, England, United Kingdom • 1d ago

Sue Ross Recruitment are working on behalf of our client, a highly respected international manufacturing specialist, to recruit a German Speaking Customer Service Specialist for a fixed-term contract for 12months.

This is an exciting opportunity to join a global business in a key role supporting both UK and international customers. The successful candidate will join a collaborative and high-performing team, delivering outstanding customer service and managing a variety of complex processes including exports and order fulfilment.

Key Responsibilities:

Process sales orders accurately and in a timely manner, ensuring cut-off deadlines are met
Handle a wide range of customer queries and resolve complaints across email, phone, and electronic systems
Contribute to projects such as Salesforce implementation, new product launches, and process improvements
Liaise with departments including shipping, planning, warehouse, and sales to support customer satisfaction
Build strong customer relationships, providing technical guidance where appropriate
Maintain accurate customer records and documentation

Candidate Requirements:

Proven experience in a customer service role, ideally in a manufacturing or export environment
Fluency in German is required
Excellent problem-solving and communication skills
Ability to manage multiple tasks while maintaining attention to detail
Confident using CRM systems (Salesforce experience beneficial) and Microsoft Office
A proactive team player with a positive and flexible approach

What’s On Offer:

Fixed-term contract for 12 months
Competitive salary
Opportunity to join a well-established, global company
Be part of a supportive, dynamic, and multilingual team
Exposure to international customers and projects

This is an outstanding organisation to work with and the successful candidate will enjoy being part of a dynamic and forward thinking team culture. To apply, please send your CV to Sue Ross RecruitmentWe look forward to helping you take the next step in your career.

Unfortunately due to the number of applications we receive, we are unable to provide individual feedback to all applicants. Please assume that if you do not hear from us within 72 hours that your application has been unsuccessful on this occasion.

May we take this opportunity to thank you for expressing an interest in one of our roles and wish you the very best in your search for employment.

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