HR Advisor (Operations)

Location: Birmingham (Primarily Onsite)
Hours: 30 Hours per Week
Salary: £28,500 - £30,000 per annum (based on 30 hours)

Join a Growing Business Where People Matter!

What We Offer

* Salary of £28,500 - £30,000 per annum (based on 30 hours per week)
* Flexible start and finish times
* Occasional home working opportunities
* A supportive and collaborative working environment
* Opportunities for professional development and career growth
* The chance to play an important role within a successful and growing business

Are you an experienced HR professional looking for a varied role where you can make a real impact

We are looking for an organised and proactive HR Advisor (Operations) to join our team at our Birmingham headquarters!

This is an excellent opportunity for someone with experience in HR administration, employee relations, recruitment, and learning & development who enjoys working in a fast-paced environment and supporting employees across all levels of the business.

This role is primarily office-based to ensure strong collaboration with managers and employees, although some flexibility around start and finish times and occasional home working can be accommodated.

The Role

Reporting to the Head of HR, you will play a key role in delivering a professional and efficient HR service across the business. Acting as a trusted first point of contact for HR queries, you will support managers and employees with day-to-day HR matters while ensuring policies, procedures, and processes are applied consistently and effectively.

You will contribute to the full employee lifecycle, from recruitment and onboarding through to employee relations, learning and development, and HR administration.

Key Responsibilities

Recruitment & Onboarding

* Support end-to-end recruitment activities, including advertising vacancies, screening applications, and coordinating interviews
* Liaise with hiring managers and recruitment partners to support successful hiring outcomes
* Prepare and issue offer letters, contracts, and onboarding documentation
* Coordinate induction and onboarding processes for new starters
* Complete and maintain right-to-work documentation
* Manage and monitor probation review processes

HR Operations & Administration

* Act as the first point of contact for HR-related queries
* Maintain accurate employee records and HR systems in line with GDPR requirements
* Produce contracts, letters, and HR documentation
* Support payroll processes through the provision of accurate employee data
* Prepare HR reports and provide management information as required
* Assist with HR projects and continuous improvement initiatives

Employee Relations

* Provide guidance to managers on routine employee relations matters, including absence management, disciplinary, and grievance processes
* Support employee relations meetings and maintain accurate records
* Ensure policies and procedures are applied consistently and fairly
* Escalate complex cases to senior HR colleagues where appropriate

Learning & Development

* Coordinate training programmes and learning activities
* Support managers in identifying development needs
* Monitor mandatory and role-specific training completion
* Maintain training records and learning management systems
* Produce reports on training compliance and activity

Policy, Compliance & Employee Engagement

* Support the review and implementation of HR policies and procedures
* Assist in ensuring compliance with employment legislation and best practice
* Support internal audits and HR reviews
* Contribute to employee engagement, wellbeing initiatives, and HR communications
* Assist with HR events and people-focused initiatives
* Provide cover for the HR & Payroll Coordinator and support weekly payroll processing when required

About You

We're looking for a confident and approachable HR professional who enjoys building positive working relationships and delivering excellent service.

Essential Experience & Skills

* CIPD Level 3 qualification (or equivalent experience)
* Experience in an HR Advisor, HR Officer, or similar HR support role
* Strong understanding of HR processes and employment legislation
* Experience supporting employee relations matters
* Previous experience managing HR administration and onboarding processes
* Experience supporting recruitment activities
* Excellent communication and interpersonal skills
* Strong organisational skills with the ability to manage multiple priorities
* High attention to detail and accuracy
* Proficient in Microsoft Office, including Word and Excel

Desirable

* Degree in Human Resources or a related discipline
* Experience coordinating learning and development activities
* Payroll experience

Interested

If you're looking for a varied HR role where you can develop your career while making a meaningful contribution to the employee experience, we'd love to hear from you.

Apply today with your CV and a member of the team will be in touch.

No agencies please.

Walkers Chocolate

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HR Advisor (Operations)