Neon Talent Solutions is excited to be working on behalf of our client to find a French-Speaking Client Services Advisor (Bilingual Customer Service Advisor) to join their Bilingual Customer Service team on a Hybrid working basis, full time, permanent basis in Bristol.

What’s Available To You

SALARY: upto £27,500 per annum + Annual Bonus

Life Insurance
Medical Insurance
Company Pension
Health & Wellbeing Programme
Based in Central Bristol with great transport links nearby
Hybrid working model (3 days per week in the office)

About The Role of French-Bilingual Client Services Advisor

As a Client Services Advisor, you will play a key role in supporting French-speaking business clients, acting as a trusted point of contact and ensuring a consistently high standard of service. Working within a collaborative team, you will help resolve enquiries, coordinate solutions and maintain accurate records whilst building positive client relationships.

Deliver a professional and responsive service to French-speaking business clients via telephone, email and written correspondence.
Act as the first point of contact for client enquiries, taking ownership through to resolution wherever possible.
Build strong working relationships with clients and internal stakeholders to ensure a seamless customer experience.
Maintain accurate records and documentation, ensuring all information is updated and managed effectively.

Working Hours: 9.00am - 5.00pm | Monday to Friday

What You Will Bring

You will be fluent in French, both spoken and written to a professional standard.
MUST HAVE previous experience in communicating in both written & verbal formats to FRENCH SPEAKING customers.

Previous experience within a customer service, client services, account management, business support or professional services environment would be beneficial.
Strong organisational and prioritisation skills with excellent attention to detail.
Confident communicator with a focus on delivering outstanding customer service.
Adaptable, team-oriented, and capable of working independently.
Familiar with MS Office applications and able to maintain accuracy in data entry.

If you are a motivated, customer-focused individual with a passion for delivering high-quality service and a desire to develop your career, we would love to hear from you.

Neon Talent Solutions

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