ST TALENT are recruiting for a Customer Service Administrator to join a well-established business based in Wetherby.

This is a fantastic opportunity for someone looking to build a long-term career in a varied role that combines customer service, sales administration and general office support. The business is looking for someone with a positive attitude, strong work ethic and willingness to learn. Previous experience is beneficial, but attitude and mindset will be just as important as experience during the interview process.

The Role

As a Customer Service & Office Administrator, you'll play a key role in supporting customers, the sales function and the wider business. This is a varied position where no two days are the same, making it ideal for someone who enjoys being busy and getting involved wherever needed.

Key responsibilities will include:

Answering incoming customer calls and emails
Resolving customer enquiries in a professional and timely manner
Processing customer sales orders accurately and efficiently
Creating quotations and following up with customers
Processing returns, arranging collections and issuing credits
Booking appointments for the sales team
Maintaining and updating CRM records
Managing online marketplace listings and processing orders
Packing and dispatching brochures, leaflets and promotional materials
Assisting with showroom preparation for customer meetings
Providing general office and administrative support as required

About You

We're keen to speak with candidates who:

Have previous experience in customer service, office administration or sales administration (desirable but not essential)
Are confident communicating with customers over the phone and via email
Have strong organisational skills and attention to detail
Are comfortable using computer systems and Microsoft Office
Can prioritise their workload and work independently
Have a positive, can-do attitude
Are reliable, hardworking and willing to get stuck in
Enjoy working as part of a team and supporting colleagues

What Our Client Is Looking For

More than anything, our client is looking for the right person.

They want someone who:

Takes pride in their work
Is eager to learn and develop
Brings a positive attitude to the team
Is willing to help wherever needed
Enjoys working in a varied role
Takes ownership of tasks and sees them through to completion

Full training will be provided, making this an excellent opportunity for someone looking to develop their career within a supportive and growing business.

Location & Package

Wetherby based
£26,000 - £32,000 DOE
Monday to Friday, 8:30am - 5:00pm
100% Office Based
22 days holiday plus bank holidays

Please note: Due to the location of the office, applicants must hold a full UK driving licence and have access to their own vehicle.

If you're looking for a stable, long-term opportunity with a company that values attitude, commitment and teamwork, we'd love to hear from you.

This vacancy is being advertised by ST TALENT Ltd, an Employment Agency. Visit our website for more details.

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Customer Service Administrator