Temp Customer Service Administrator

Mulberry Recruitment • Temporary • Wokingham, Wokingham, England, United Kingdom • £14 / hour • 4h ago

Customer Service Call Handler

Type: Temporary – Ongoing (initially around 2 weeks, with potential to extend)
Hours: Monday–Friday, 9:15am–5:15pm (Friday work from home)
Salary: £14 per hour | Weekly Pay

Location: Wokingham

Our friendly client, a leading provider of UK accounting and tax software, is looking for Customer Service Call Handlers to join their team in Wokingham. This is a great opportunity for someone with previous customer service or telephone-based experience who enjoys speaking with customers and providing helpful, professional support. You may also be asked to help out with some financial tasks from time to time so you would need to be good with numbers and have strong Excel skills.

The Role:

Answering inbound customer calls and handling general enquiries
Listening to customers and understanding their queries
Providing clear and helpful information and support
Recording customer details and updating systems accurately
Using Microsoft Excel to input and manage information
Supporting the Finance Team with basic tasks when required
Handling numerical information accurately and confidently
Escalating queries to the relevant team when required

About You:

Previous customer service or call-handling experience
Previous experience using Microsoft Excel is essential
Confident working with numbers and comfortable handling numerical information
Good attention to detail and accuracy
Confident and professional telephone manner
Friendly, approachable, and patient
Good communication and listening skills
Comfortable using computer systems and handling customer information
Able to start ASAP

This is an ongoing temporary opportunity, initially expected to last around 2 weeks, with the potential for the assignment to be extended depending on business requirements.

Interested? Apply now!

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