Customer Service Specialist

Plum Personnel • Permanent • Birmingham, West Midlands, England, United Kingdom • £28k - £30k / year • 3h ago

Customer Service Specialist
Birmingham central (hybrid after probation)
C £30,000 Negitiable, Dep on Exp + 10% Bonus + fantastic Benefits package (see below)
Working Hours: 8:30 - 5.00

Are you passionate about delivering world-class customer service while navigating the fast-paced world of logistics?

We’re looking for an experienced Customer Service professional who can provide exceptional support to valued Clients. We are seeking someone who is passionate about service and will always put the Customer first. Someone who understands the logistics of getting products out to the market and the problems that can be incurred.

Working in this role, you will be:

Managing relationships both internal and external stakeholders, ensuring a world class standard of Customer Service.
Being responsible for the order management, including placing orders and providing accurate pricing and quotes.
Working closely with the external Sales team, international factories and supply chain contacts.

We are seeking outstanding candidates who can demonstrate:

Proven experience in Customer Service and sales order processing, with exceptional communication skills both verbally and written
Someone who enjoys working in a fast paced environment, with a confident telephone manner, who enjoys building relationships both internally and with Clients.
Fabulous organisational skills and someone who is detail-focused and able to juggle multiple international shipments and timelines.

It’s a fabulous company and you will be rewarded with an excellent Benefits package including:
10% bonus potential, defined contribution pension plan – employer contribution 6%, 25 days holiday increasing to 27 after 5 years’ service, Holiday purchase plan – employees can buy up to an extra 5 days holiday after 12 months service. Health Cash Plan – standard benefits covered by the company but also opportunity to upgrade benefits at employee cost. Death in service benefit – x4 annual salary.
There is potential for hybrid working after initial training period of minimum of 3 months.

If you feel you have the relevant skills and experience and want to work for a well respected global market leader, please get in touch ASAP.

The team at Plum Personnel are totally committed to customer service and the principles of equality and diversity in recruitment and employment.

Your application will be carefully considered in line with the skills, experience, knowledge and achievements appropriate and relevant to the job advertised and other similar roles that may be suited.

You will be contacted by Plum Personnel within 48-hours of your job application if you are selected.

If you do not hear from us within this timeframe it means your application for this job has not been successful on this occasion.

If you have previously Registered with us and are interested in the role, please do not hesitate to contact us directly.

You may also be interested in these jobs

HR Advisor

HR Dept - South Warwickshire • Permanent • Warwick, Warwickshire, England, United Kingdom • £35k - £42k / year • 3w ago

Work from Home Premium-Ad

HR Advisor wanted to join and complement a small team of HR professionals within a successful, growing HR outsource business based in Warwick. The team support a client base predominantly across the midlands area and now...

3w ago

Apply

Trainee Removal Operative

Safeline Environmental LTD • Permanent • Kidderminster, Worcestershire, England, United Kingdom • £25k - £35k / year • 4w ago

Work from Home Premium-Ad Verified-Ad

We are looking for a Trainee Removal Operative to join our team based in Kidderminster, DY10 . Once fully qualified with 12 months experience you can expect to earn £30K to 40K per year. We pay additional rates on top of...

4w ago

Apply

Recruitment Administrator

Ideal Recruit Ltd • Temporary • Smethwick, West Midlands, England, United Kingdom • £13.90 / hour • 3h ago

Work from Home

RECRUITMENT ADMINISTRATOR – TEMPORARY CONTRACT Smethwick | Hybrid £13.90 per hour Monday–Friday, 9am–5pm Initial 3-month contract with potential permanent opportunity We are currently recruiting for an experienced Recrui...

3h ago

Apply

Customer Service Advisor

Adrian Flux • Permanent • Birmingham, West Midlands, England, United Kingdom • £24.50k / year • 3h ago

Work from Home

Job Title: Customer Service Advisor Location: Fully remote Salary: £24,500. Bonuses : up to £350 per month subject to performance. Within the first 12 months, you could realistically increase your starting salary by £5,0...

3h ago

Apply

Sustainability Manager

ASC Connections • Permanent • Birmingham, West Midlands, England, United Kingdom • £35k - £55k / year • 14h ago

Work from Home

£55,000 | Car Allowance | Hybrid Working | 33 Days Annual Leave | 5% Employer Pension A Sustainability Manager job opportunity has become available within a major UK supply chain and logistics business. With the company'...

14h ago

Apply

Get more jobs like this

Create a free job alert