Customer Service Admin

Search • Permanent • Bradford, West Yorkshire, England, United Kingdom • £12.71 / hour • 1d ago

Customer Service Advisor - Telephone-Based

Location: Bradford BD6 - must be able to also commute to Leeds!
Salary: £12.71ph - £24,784.50 per annum
Hours: Full-Time - 40hrs per week - rotating shift pattern between 7am-7pm
Contract: Temporary ongoing with a chance to go permenant
Start date: Must be available to start ASAP

No experience needed - just good work ethic, attitude and people skills!

We are recruiting on behalf of a well-established organisation for a Customer Service Advisor to join their busy and supportive customer contact team.

This is an excellent opportunity for an individual with strong communication skills who enjoys helping customers and delivering a high standard of service. Offering a hybrid working model, full training, and genuine long-term career prospects, this role would suit someone looking to build a career within customer services.

The Role

As a Customer Service Advisor, you will be the first point of contact for customers, handling enquiries over the telephone and ensuring each interaction is managed professionally and efficiently.

You will work closely with colleagues across the business, maintaining accurate records and delivering excellent customer experiences while meeting service standards and response times.

Key Responsibilities

Managing inbound customer calls in a professional and friendly manner
Resolving customer queries and providing accurate information
Updating customer records and account information on internal systems
Escalating complex enquiries where appropriate
Meeting individual and team performance targets
Delivering a consistently high level of customer service
Working collaboratively with colleagues across departments

Skills & Experience Required

Excellent verbal and written communication skills
Confident and professional telephone manner
Strong organisational and time management skills
Good attention to detail and accuracy
Competent IT skills and confidence using multiple systems
Positive, customer-focused approach
Ability to work effectively in a fast-paced environment

Desirable

Previous experience in a customer service or contact centre environment
Experience using CRM systems or customer databases

What's on Offer?

Hybrid working arrangement
Full training and ongoing support
Friendly and supportive team environment
Career development and progression opportunities
Monday to Friday working pattern with limited Saturday requirements

If you're passionate about providing excellent customer service and are looking for a rewarding opportunity with a reputable employer, we'd love to hear from you. Apply today to be considered.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

You may also be interested in these jobs

Marketing Assistant

Enevo • Permanent • Batley, West Yorkshire, England, United Kingdom • £28k - £30k / year • 2w ago

Work from Home Premium-Ad

Marketing Assistant Salary: £30,000 per annum Hours: Full-time, 37.5 hours per week Location: Birstall, Leeds Reports to: Digital and Brand Lead About enevo enevo is a built environment TICC (Testing, Inspection, Certifi...

2w ago

Apply

Legal Client Advisor

Michael Page • Permanent • Leeds, West Yorkshire, England, United Kingdom • £26k - £27k / year • 1d ago

Work from Home Immediate Start

Michael Page have registered a new exciting Permanent Legal Client Advisor Position to work for a reputable organisation in central Leeds to start asap due to expansion. No experience is required for the position full tr...

1d ago

Apply

IT Category Manager

Michael Page • Permanent • Castleford, West Yorkshire, England, United Kingdom • £50k - £52.50k / year • 1d ago

Work from Home

The role of Category Manager in the Not For Profit sector involves managing procurement strategies and supplier relationships to achieve cost savings and value for money. Based in Castleford, this permanent position focu...

1d ago

Apply

Healthcare Assistant

Apollo Home Healthcare Limited • Permanent • Nelson, Lancashire, England, United Kingdom • £13 - £15 / hour • 1d ago

Work from Home

Job description Healthcare Assistant Location: Barrowford, BB9 Pay Rate: £13.00 - £15.00 per hour Shifts: Full Time & Part Time | Nights | 11-12 hour shifts | Alternate Weekends Why Join Apollo Home Healthcare? Co...

1d ago

Apply

Head of Marketing and Learner Recruitment

Only FE • Permanent • Leeds, West Yorkshire, England, United Kingdom • £54.96k - £58.21k / year • 1d ago

Work from Home

Head of Marketing and Learner Recruitment £54,961 - £58,210 per annum We offer an excellent pension scheme, family friendly policies, opportunities for training and development and an employee discount scheme. Leeds Co...

1d ago

Apply

Get more jobs like this

Create a free job alert