Healthcare Customer Service Advisor

Michael Page • Permanent • York, York, England, United Kingdom • £26.30k - £27.30k / year • 1w ago

Are you currently working in the care sector or hospitality/retail and looking to transfer your skills into an office based environment?

Would you like to join a business that will invest in you from day one and provide the best training?

Are you looking for a company which will provide a clear career path in place?

Do you want to join a fun and collaborative team?

Then this could be the role for you please apply now!

Client Details

Are you currently working in the care sector or hospitality/retail and looking to transfer your skills into an office based environment?

Would you like to join a business that will invest in you from day one and provide the best training?

Are you looking for a company which will provide a clear career path in place?

Do you want to join a fun and collaborative team?

Then this could be the role for you please apply now!

Description

As a Healthcare Customer Service Advisor you will be forefront of the business for existing members providing support and guidance and helping with any enquiries they may have in regards to their products and services.

You will be booking medical appointments and processing referrals alongside dealing with any claims and gathering all required information.

The role will be mainly corresponding with customers over the telephone alongside email and occasional webchat platforms.

If you thrive from working within a customer focused environment please apply now!

Profile

Previous experience working within a similar environment the business can be fully open to the background!

Empathetic and caring

Strong communication skills able to build good working relationships

An excellent listener and a solutions focused attitude

Resilient and a proactive approach

Able to work under pressure in a volume environment

An excellent team player

Job Offer

Salary of £26300+ reputable healthcare business+ central York+ full training provided+ excellent progression and development opportunities+ good benefits package+ free gym on site+ private medical insurance+ discounts of all the major retailors+ easily accessible location in York with free parking+ hybrid working+ superb offices and facilities+ Monday to Friday 9am-5pm+ lovely team and culture+ immediate interviews being held please apply now!

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