Customer Service Coordinator (Hire Desk)

Office Angels • Permanent • Wokingham, Wokingham, England, United Kingdom • 4h ago

Hire Controller - Wokingham

Job Opportunity: Customer Service Coordinator (Hire Desk)

Location: Wokingham

Contract Type: Temp To Perm

Hourly Rate: starting at £13.50ph, depending on experience

Working Pattern: Full Time

Key Responsibilities:

Raising Contracts: Ensure all contracts are processed efficiently.
Dealing with Customer and Driver Queries: Provide outstanding support to our customers and drivers, ensuring their needs are met.
Organising and Maintaining the Work Planner: Keep our operations running smoothly by managing schedules effectively.
Taking New Orders: Facilitate new orders and maintain strong relationships with current customers.

The ideal candidate

Previous experience in the hire industry.
Strong communication skills to handle a high volume of calls and enquiries.
Ability to work under pressure in a fast-paced environment.
Excellent time management and organisational skills.
A proactive attitude.

We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

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