Customer Service Representative

Berry Recruitment • Permanent • Didcot, Oxfordshire, England, United Kingdom • £28k - £30k / year • 15h ago

Berry Recruitment are NOW hiring for a committed and experienced Customer Service Representative - to work for a professional and friendly business based in Didcot.

This role is being offered on a full time and permanent basis and fully office based.

We are seeking a professional and organised Customer Service Representative to join our client's office-based team. The successful candidate will have previous experience working in an office environment, strong IT skills, and confidence using Excel. This role is key to maintaining high levels of customer satisfaction and supporting day-to-day business operations.

The Benefits on offer

Role: Customer Service Representative

Location: Didcot, Oxfordshire
Hours - Monday - Friday, 09.00am - 17.00pm.

Salary: £28,000 - £30,000 Per Annum

Customer Service Representative responsibilities will be:

Responding to customer enquiries via telephone and email in a professional manner
Processing customer orders and maintaining accurate records
Using internal systems and Excel to manage data, reports, and spreadsheets
Liaising with internal departments to resolve customer queries efficiently
Updating and maintaining customer information
Ensuring a high standard of customer service is delivered at all times

Skills & Experience Required

Previous experience working in an office environment (essential)
Customer service experience (preferred)
Good IT skills, including Microsoft Excel
Strong communication and organisational skills
High level of accuracy and attention to detail
Ability to work independently and as part of a team

Personal Attributes

Professional and well-presented
Reliable and organised
Calm and confident when dealing with customers
Proactive and willing to learn

No candidate will meet every single desired qualification we have listed. If your experience looks a little different but you think you can bring value to the role, we'd love to learn more about you!"

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.

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