Customer Service Advisor - Full Time

Alma Personnel • Permanent • Tamworth, Staffordshire, England, United Kingdom • £12.71 / hour • 4h ago

Our well-established client based in the Tamworth area are currently recruiting for a Customer Service Advisor to join their team on a 12-week, temporary basis.

FULL TIME - Monday to Friday 37.5 hours per week on a rotating shift pattern on 8am - 4pm / 9am - 5pm / 10am - 6pm

This position is temporary for 12 weeks, with the potential for it to be extended.

Main duties include:

Handle incoming telephone calls and assist customers with their enquiries.
Arrange appointments and handle customer bookings.
Deal with complaints and escalate if necessary.
Data entry into company system.
Place customer orders.
Deal with a large volume of telephone calls.

The ideal candidate will:

Have excellent communication skills.
Be confident working within a busy call centre environment.
Have excellent IT skills.

If you feel you have the right skills and experience for this role, please apply now stating why you would be suitable.

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