Customer Sales Advisor

JobMatcha • Permanent • Dagenham, Greater London, England, United Kingdom • £14.80 - £17 / hour • 3h ago

Job Overview:

We are seeking a motivated and customer-focused Customer Sales Advisor to join our team. This role is ideal for someone with excellent communication skills, a keen eye for detail, and strong Excel capabilities.

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Key Responsibilities:

· Provide a high level of customer service, responding to enquiries via phone, email, and in person in a professional and timely manner

· Build and maintain strong customer relationships to support repeat business and customer satisfaction

· Process customer orders accurately, ensuring all details are correct and compliant with company procedures

· This role is ideal for someone with excellent communication skills, a keen eye for detail, and strong Excel capabilities. You will be responsible for delivering outstanding customer service while supporting sales activities and ensuring accurate data handling.

Key Skills & Experience:

· Excellent communication skills, both verbal and written

· Strong attention to detail and accuracy in all tasks

· Good working knowledge of Microsoft Excel (e.g. data entry, formulas, basic reporting)

· Experience in a customer service or sales environment

· Ability to build and maintain positive customer relationships

· Strong organisational skills with the ability to manage multiple tasks

· Proactive, self-motivated, and able to work both independently and as part of a team

· Good problem-solving skills and a customer-first mindset

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