Customer Support Advisor

Jobwise Ltd • Permanent • Liverpool, Merseyside, England, United Kingdom • £26k - £28k / year • 7h ago

Looking for a Monday to Friday insurance role where your customer service skills will really make an impact?

A well-established insurance company is looking for a Fleet Support Advisor to join its growing commercial team in Liverpool. This is a fantastic opportunity for an experienced Customer Service Advisor or insurance professional to join a supportive business that offers genuine career development and long-term stability.

What will you be doing as a Fleet Support Advisor?

Supporting a portfolio of fleet and commercial motor insurance clients.
Handling customer and insurer queries by phone and email.
Processing policy changes and maintaining accurate records.
Building strong client relationships and delivering excellent customer service.
Identifying opportunities to introduce additional insurance products where appropriate.

We would LOVE to hear from you if you have the following skills and experience:

This role could suit a Commercial Account Handler, Insurance Account Handler, Fleet Administrator, Insurance Customer Service Advisor or similar.

You'll ideally have:

At least 2 years experience in commercial insurance or insurance customer service.
Fleet or multi-vehicle insurance experience would be an advantage.
Ability to work independently and use your own initiative
Strong attention to detail and good IT skills.
A proactive, customer-focused approach.

What will you get in return for your work as a Fleet Support Advisor?

Competitive salary of £26,000-£28,000.
Working hours: Monday-Friday, 9am-5pm
23 days holiday plus bank holidays, increasing with service.
Private medical cover and Death in Service (after probation).
Pension scheme.
Fully supported professional insurance qualifications and genuine career progression
Well being support, employee discounts.
Friendly, supportive office environment in Liverpool.

Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database.

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