Part-time Customer Service Advisor

Michael Page • Temporary • Chester, Cheshire West and Chester, England, United Kingdom • £14 - £16 / hour • 1d ago

Part-time Customer Service Advisor - Chester

The rewards

Competitive hourly rate & weekly pay
Free parking
Immediate start

Hours

Part-time 25 hour working week across 5 days

The role of Part-time Customer Service Advisor:

Respond promptly to customer inquiries via phone, email, and other communication channels
Provide accurate information about services and resolve customer concerns effectively
Maintain detailed and accurate records of customer interactions in the system
Collaborate with internal teams to ensure customer needs are met efficiently
Identify and escalate complex issues to the appropriate department when necessary
Assist in improving customer service processes by providing feedback and suggestions
Support the team in achieving key performance indicators and service goals
Uphold the organisation's values and ensure a positive experience for all customers

The ideal Part-time Customer Service Advisor:

Previous experience in a customer service role
Strong communication and problem-solving skills
Proficiency in using customer relationship management (CRM) software or similar systems
Ability to work independently and as part of a team
A keen eye for detail and a focus on delivering high-quality service
Can commit to part-time 25 hour week working hours

This part-time Customer Service Advisor role in Chester involves supporting customers with their inquiries and ensuring a seamless service experience.

This organisation is a small-sized business dedicated to providing excellent customer service to its customers.

This is a temporary role.

If you are looking for a temporary role as a Part-time Customer Service Advisor and are eager to make a difference, we encourage you to apply today.

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