Senior Account Manager

Office Angels • Permanent • Brighton, Brighton and Hove, England, United Kingdom • £47k - £55k / year • 2d ago

Senior Account Manager

Brighton (Hybrid) | 12 Month Fixed Term Contract | £47,000-£55,000

Senior Account Manager - International Client Portfolio

Are you an experienced Account Manager, Key Account Manager, Client Relationship Manager, or Customer Success professional looking for an opportunity to manage strategic client relationships within an international business environment?

As a Senior Account Manager, you will take ownership of a portfolio of key business accounts, acting as the main point of contact and trusted advisor for your clients. You'll work closely with internal teams to ensure an exceptional customer experience while supporting account growth and long term retention.

The successful candidate will be responsible for overseeing account performance, coordinating contract renewals, delivering client reviews, and ensuring that services are delivered in line with agreed expectations.

Key Responsibilities

Manage and develop a portfolio of strategic corporate accounts.
Build strong relationships with clients and key decision-makers.
Lead account review meetings and regular business updates.
Coordinate contract renewals and support commercial discussions.
Develop account plans to maximise client engagement and retention.
Produce and present performance reports and management information.
Monitor account performance against agreed objectives and targets.
Collaborate with internal teams to ensure excellent service delivery.
Resolve client queries and escalations efficiently and professionally.
Identify opportunities for account growth and additional solutions.
Maintain an understanding of industry trends and market developments.
Provide regular updates on account performance, opportunities, and potential risks.

About You

To be successful in this role, you will have:

Previous experience in a Senior Account Manager, Account Manager, Key Account Manager, Client Relationship Manager, Customer Success Manager, or similar client-facing role.
A proven track record of managing and developing high-value client relationships.
Strong experience within a B2B environment.
Excellent stakeholder management and communication skills.
Commercial awareness with experience supporting contract renewals and account growth.
The ability to interpret data and present meaningful insights to clients.
Strong organisational skills and the ability to manage competing priorities.
A proactive and solutions-focused approach.
Proficiency in Microsoft Office and CRM platforms.

What's on Offer?

Salary up to £55,000
Performance-related bonus
Hybrid working arrangement
25 days annual leave plus bank holidays
Enhanced pension contribution
Private healthcare benefits
Employee wellbeing support
Ongoing learning and development opportunities
Collaborative and supportive working culture
Modern Brighton office location

Next Steps:

Apply today, the client is looking for someone to interview immediately and start asap!
Please apply today with your up to date CV and contact details
If you have trouble uploading your CV, please email it to (url removed) and put the job title as the subject

Office Angels are an equal opportunity employer and are acting as a recruitment agency for this vacancy.

Please be aware we receive a lot of applicants for our roles if you have not been contacted within the next 5 days of applying for this role on this occasion you have not been successful but please go to our website for more vacancies - (url removed).

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

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