Administrator/Technician

Evoke Staffing Ltd • Permanent • Swindon, Swindon, England, United Kingdom • £25k - £30k / year • 2d ago

Administrator / Technician

Location: Swindon
Contract type: Permanent, Full-time
Hours: 37.5 hours per week, Monday to Friday, 8:30am – 5:00pm
Salary: £25,000 - £30,000 per annum (depending on experience)

We are seeking a motivated and reliable Administrator / Technician to join our small, friendly team. This is a varied role combining administrative responsibilities with hands-on workshop duties, making it ideal for someone who enjoys a mix of office-based and practical work.

Working within a small, supportive team, you will play a key role in supporting our sales, customer service and manufacturing functions while helping to ensure the smooth day-to-day running of the business.

Key Responsibilities

Providing office-based administrative support to the sales, customer service and manufacturing teams
Dealing with customer enquiries by telephone and email in a professional and friendly manner
Supporting customers with product and service enquiries and identifying opportunities to upsell products and services
Processing customer orders accurately and efficiently
Maintaining records and documentation to a high standard
Managing stock control and stock traceability processes
Preparing and processing invoices
Picking parts and materials for a busy production line
Assisting with workshop and stores activities as required
Ensuring accuracy and attention to detail across all aspects of the role

This is a genuinely varied position, with approximately 50% of your time spent on administration duties and 50% on physically active stores and workshop responsibilities.

The Ideal Candidate

The successful applicant will have:

Previous experience in an administration support role, ideally within a sales, customer service or manufacturing environment
A well-organised and methodical approach to work
Good working knowledge of Microsoft Office, particularly Excel
Strong telephone and customer service skill
Excellent attention to detail and a high level of accuracy
A proactive attitude with the ability to work independently and use initiative
The ability to multitask and prioritise workloads effectively
The ability to work under pressure and meet deadlines
A positive approach to working as part of a small team
The physical ability to work on your feet and carry out picking duties within the workshop
A willingness and desire to learn, develop new skills and progress within the business
A strong work ethic and commitment to delivering high-quality work

What We Offer

22 days annual leave, increasing by one additional day per year of service up to a maximum of 25 days
Ongoing training and development opportunities
Career progression within an industry-leading company
A friendly, supportive and collaborative working environment

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