Mortgage Administrator

Michael Page • Temporary • Glasgow, Glasgow City, Scotland, United Kingdom • £25k / year • 4d ago

Mortgage Administrator - London

The rewards

High-quality working environment
Hybrid working
30 days' holiday, plus UK bank holidays
Private health cash reimbursement plan
Employer pension contribution
Salary-sacrifice pension scheme, saving marginal rate on contributions
Salary-sacrifice nursery voucher scheme, as above
Employee assistance programme

Hours

Hybrid working

The role of Mortgage Administrator:

Managing a busy pre-offer pipeline of applications
Working closely with our Underwriting team to ensure applications are progressed to the correct outcome efficiently and accurately
Ensuring all documents are assessed in line with internal manuals, policies, procedures, and criteria
Remaining compliant with all applicable regulatory guidelines
Developing and maintaining key relationships with internal and external customers
Answering internal and external customer queries, with the key objective of first-time resolution
Meeting key performance indicators and service levels by working to agreed objectives and deliverables
Identifying potential issues and suggesting suitable solutions or process improvements

The ideal Mortgage Administrator:

Customer service experience
An understanding of the current regulatory landscape in respect of data protection, Money Laundering and treating customers fairly
Have strong organisation skills with an ability to work to strict deadlines with considerable attention to detail
Meticulous attention to detail

The Mortgage Administrator will play a key role in supporting the mortgage process within the financial services sector, ensuring administrative tasks are completed accurately and efficiently.

This fixed-term contract role is based in London and requires a detail-oriented individual with strong organisational skills.

The company is a reputable organisation within the financial services industry, offering specialised support and solutions to its clients.

As a medium-sized business, it values precision and reliability in its operations, ensuring clients receive exceptional service.

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