Customer Service Executive

CMD Recruitment • Permanent • Corsham, Wiltshire, England, United Kingdom • £24k - £25k / year • 1d ago

Customer Service Executive
£24,000 - £25,000 per annum + bonus
Corsham, Wiltshire
Permanent

Are you passionate about delivering outstanding customer service and looking to build a long-term career with a successful and growing international business?

Our client is seeking a proactive and enthusiastic Customer Service Executive to join their friendly team. This is an excellent opportunity for someone who enjoys building relationships, solving customer queries and providing exceptional service, whilst developing valuable commercial and account management skills.

Working within a team of four and reporting to the Sales Manager, you'll play a key role in supporting both new and existing customers, preparing quotations, identifying opportunities to develop customer accounts and contributing to the continued growth of the business. There may also be opportunities to travel, including customer visits and attending international exhibitions.

Key Responsibilities:

Managing customer enquiries and preparing quotations in a timely manner.
Building and maintaining strong relationships with existing customers.
Identifying opportunities to grow existing accounts and generate additional revenue.
Proactively developing new business opportunities and converting leads into long-term customers.
Working towards individual sales targets while contributing to wider team objectives.
Delivering a high level of customer service throughout the sales process.

About You:

Previous experience within a customer service, sales support, internal sales or account management environment would be advantageous
A confident communicator with excellent interpersonal skills
Organised with strong time management abilities
Proactive, self-motivated and eager to learn
A strong problem solver with excellent attention to detail
Comfortable building relationships over the telephone and via email
Willing to travel occasionally when required

What's on Offer?

Salary of £24,000 - £25,000 per annum
Monthly and quarterly bonus schemes (following probation)
Annual company bonus scheme
Company pension
Hours of work: Monday to Friday 9am - 5pm
Health cashback scheme and Employee Assistance Programme
24 days holiday plus bank holidays, increasing with service
Free on-site parking
Genuine opportunities for career progression and professional development

Successful candidates will be contacted within 7 working days of their application. Should you not hear from us within this time, please assume that your application was unsuccessful.

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