Sales Office Administrator

First Recruitment Services • Permanent • Henfield, West Sussex, England, United Kingdom • £27k / year • 18h ago

Henfield area - with parking available for all staff on site. Due to rural workplace location, it is essential to drive and have your own transport

Full time permanent role - Monday - Friday (Apply online only). Office based only role.

Salary £27000 plus very good all round company benefits. There is also a company bonus scheme (not guaranteed) in place after successful completion of 3 month probation period. This can fluctuate between £100-£500 per month and is based upon company targets.

This is not a role where you are responsible for sales targets or selling. The role is admin based, working within a fast paced team.

The role - Sales Office Administrator

Are you an organised and customer-focused administrator looking for your next challenge? Do you thrive in a fast-paced environment where accuracy, communication and teamwork are key?

Our client is a leading manufacturer and distributor of specialist / high-quality products across the UK and international markets. As the business continues to grow, they are looking for a proactive Sales Administrator to support their busy sales function and help deliver an outstanding customer experience.

As a Sales Administrator, you will play a vital role in supporting the sales and operations teams, ensuring customer orders are processed accurately and efficiently from enquiry through to delivery. You'll be the first point of contact for customer enquiries, maintain accurate records, and work closely with internal departments to ensure smooth order fulfilment.

This is an excellent opportunity for someone with strong administration skills who enjoys providing exceptional customer service and wants to develop their career within a successful and growing organisation.

Duties will include:

Process customer orders accurately and efficiently
Ensure orders are entered and tracked within internal systems
Respond to customer enquiries via telephone and email
Resolve customer issues professionally or escalate where necessary
Provide administrative support to the sales team
Assist with customer account management activities
Manage information within CRM and ERP systems
Communicate stock availability and delivery information
Support KPI tracking and performance reporting

Experience, competencies and knowledge required:

Must be a driver with own vehicle - due to workplace location.
Ability to work in a busy and fast paced office
Office admin background / experience within a sales or customer service team
Excellent verbal and written communication skills
Strong customer service skills and a professional telephone manner
High attention to detail and accuracy
Experience using Microsoft Office packages, including Excel and Outlook

For more information regarding this new and exciting Sales Office Administrator opportunity, please apply now! Short-listing will take place soon - don't miss out!

Wild Recruitment Ltd T/A First Recruitment Services is acting as an Employment Agency in relation to this vacancy.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job

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