Finance and Sales Administrator

We Are Zenith • Permanent • Ashington, Northumberland, England, United Kingdom • 1d ago

Zenith are looking to to recruit an experienced Finance and Sales Administrator. We have an excellent opportunity for a highly organised Sales & Finance Administrator to join a manufacturing business to support the smooth running of their commercial operations.

You will support the end-to-end processing of customer orders, from purchase order through to invoicing, as well as the accurate input of purchase invoices into their accounting system.

This role sits at the heart of the commercial operations, acting as a key link between customers and internal teams including Sales, Finance, Production, and Supply Chain. You will play a critical role in ensuring orders are processed accurately, delivered on time, and invoiced correctly, while delivering a high standard of customer service.

Key Responsibilities

Order Management

Process and manage customer purchase orders from entry through to delivery and invoicing
Ensure all orders are accurate and aligned with agreed pricing, promotions, and commercial terms
Manage order amendments, shortages, and delivery changes in collaboration with Supply Chain and Production teams
Proactively identify and escalate potential issues to minimise disruption

Sales Support

Provide administrative support to the Sales team, including new line forms and product listings
Maintain awareness of customer pricing structures and promotional activity to ensure accurate order processing
Support new product launches and ongoing customer requirements

Finance Support

Support the end-to-end order-to-cash process, ensuring timely and accurate invoicing
Process and post purchase invoices within the finance system (Xero)
Maintain accurate records to support reconciliation and audit requirements
Investigate and resolve invoice discrepancies and account queries
Reconcile supplier statements and maintain supplier and customer accounts
Monitor customer credit limits and support risk management activities
Assist with VAT returns, month-end processes, and reporting
Contribute to continuous improvement within the finance function
Ensure clear communication and efficient fulfilment of customer orders

Skills & Experience

Experience in order processing, customer service, or sales administration
Previous experience in a finance role
Strong attention to detail with a high level of accuracy
Ability to manage multiple priorities in a fast-paced environment
Strong communication skills, with confidence engaging both internally and with customers
Collaborative team player
Strong organisational and problem-solving skills.
Understanding of customer delivery requirements (desirable)
Experience with ERP or order management systems (advantageous)

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