Office Manager

Hays Business Support • Permanent • Telford, Telford and Wrekin, England, United Kingdom • £30k - £33k / year • 1d ago

Your new company
Our client is seeking an experienced and proactive Office Manager to play a key role in supporting both business operations and people processes. Reporting directly to senior leadership, this position offers the opportunity to take ownership of office management while contributing significantly to HR administration, employee onboarding, people records management, process improvement and employee support activities.Working closely with Directors and senior managers, you will help create an efficient, organised and people-focused working environment, ensuring employees receive a positive experience throughout their employment journey.

Your new role

Act as a central point of contact for office operations, supporting Directors, managers and employees across the business.
Coordinate meetings, diaries, communications and administrative activities to support effective business operations.
Provide professional administrative support to senior leadership teams.
Support the full employee onboarding process, including inductions, Right to Work verification and new starter administration.
Maintain accurate and confidential employee records, HR documentation, policies and company handbooks.
Assist with wider people administration activities, ensuring compliance with company procedures and employment legislation.
Build positive working relationships with employees and managers, providing support on day-to-day people-related administration matters.
Liaise with external service providers, including IT suppliers, ensuring employees have the resources and access required to perform their roles effectively.
Manage office facilities, equipment, purchasing and supplier relationships.
Contribute to process improvement initiatives, helping to streamline administrative and people processes to improve efficiency and employee experience.
Support data management, reporting and record-keeping activities across both operational and HR functions.

What you'll need to succeed

Strong experience supporting managers, employees and senior stakeholders.
Experience of employee onboarding, maintaining personnel records and HR administration.
Excellent organisational and multitasking skills.
Strong knowledge of Microsoft 365, including Outlook, Word, Excel, PowerPoint and SharePoint.
Experience improving processes and maintaining administrative systems.
Exceptional communication skills and the ability to build relationships at all levels.
High levels of professionalism, discretion and confidentiality.
Previous experience supporting Directors or senior leadership teams.

This position would suit someone with a background in HR Administration, HR Coordination, People Operations, Executive Assistance or Office Management who enjoys combining people-focused responsibilities with broader business support and operational activities.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

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