Care Home Administrator

Barchester Healthcare • Permanent • London, Greater London, England, United Kingdom • 5h ago

Barchester Healthcare are looking for an experienced and dedicated Administrator to join our team and play a pivotal role within the home's management team. Providing the General Manager with the support needed to ensure the efficient running of a high quality home, this varied position encompasses managing Customer Experience elements alongside, HR, Recruitment, Payroll, Finance and the supervision of junior members of the administration team.
You'll need to be a self-sufficient and professional individual who is enthusiastic and promotes a positive image when communicating with others and talking about the home, creating a positive impression. Along with strong IT skills and excellent organisation, our Administrators will need to be comfortable in giving others direction.

RESPONSIBILITIES
Promote a warm and welcoming environment for residents, staff and visitors
Manage enquiries and showrounds of the home for prospective families, including managing the customer database appropriately to support the commercial performance and conversion of enquiries for the home
Drive the occupancy and reputation of the Care Home as part of a community engagement team
Support resident and family feedback with a focus on customer care
Assist with the recruitment of home staff, completing employment new starter checks and arranging inductions
Payroll preparation for home based staff
Provide advice and guidance to employees on queries using the HR tools and resources available
Ensure that all personal files are stored securely
Attend meetings and produce accurate notes and minutes where required
Ensure all rotas are complete
Manage safe contents, petty cash, and resident fund accounts
Update ad-hoc training, supervisions, and appraisals on staff records
Offer guidance on staff development opportunities including signposting to Apprenticeships and qualifications

NEED TO HAVE
Experience in a customer facing role
Previous involvement in HR administration and recruitment
High level of attention to detail and the ability to prioritise
Proficient user of Microsoft- specifically Word, Excel and Outlook
CIPD qualification would be beneficial

REWARDS AND BENEFITS
Rewarding Excellence bonus, meaning you will be financially rewarded by up to £500* for a Good or Outstanding CQC inspection
Unlimited access to our generous refer a friend scheme, earning up to £500* per referral
Access to a wide range of retail and leisure discounts at big brands and supermarkets
Free access to medical specialists, who are available for a second opinion if you need it to make a decision with confidence
Confidential and free access to counselling and legal services
Tax code review service, where we will check that you are on the right code and paying the right level of tax
Option to join our monthly staff lottery alongside thousands of colleagues across the UK

As the only healthcare provider to be accredited as one of the best companies to work for in the UK, Barchester are dedicated to ensuring that our team are respected and their contribution valued. If you are looking to develop your administrative career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be.

7766

You may also be interested in these jobs

School / College HR Systems Administrator

Education Matters Group • Permanent • Hornchurch, Greater London, England, United Kingdom • £17.38 / hour • 5h ago

HR & Recruitment & Training Immediate Start

Essex (RM11) Full-Time | Monday – Friday Immediate Start Available Competitive Salary We are currently supporting a welcoming and well-established Further Education College in the appointment of an HR Systems Administrat...

5h ago

Apply

Office Administrator - Part-time

YourRecruit • Permanent • Caterham, Surrey, England, United Kingdom • £28k - £30k / year • 5h ago

HR & Recruitment & Training

Office Administrator (Part-Time) Location: Caterham, Surrey (across two office sites) Salary: £28,000 - £30,000 FTE (depending on experience) Hours: 30 hours per week (over 4 or 5 days) The Role: An excellent opportunity...

5h ago

Apply

HR Manager

Office Angels • Permanent • London, Greater London, England, United Kingdom • £55k - £70k / year • 5h ago

HR & Recruitment & Training

HR Manager Location: Southwest London (Office-based with some flexibility) Salary: £55,000 - £70,000k Contract: Permanent, Full-Time We are seeking an experienced and proactive HR Manager / Senior HR Officer to join a gr...

5h ago

Apply

Temporary HR Administrator Brentwood

Office Angels • Temporary • Brentwood, Essex, England, United Kingdom • £17 - £17.50 / hour • 5h ago

HR & Recruitment & Training

Temporary HR Administrator Duration : 8 weeks Location : Brentwood Hourly rate : £17.00p/h Do you thrive in a supportive and dynamic environment? If so, we have the perfect opportunity for you! We're on the lookout for a...

5h ago

Apply

Health & Safety Advisor (6 month FTC)

Michael Page • Temporary • London, Greater London, England, United Kingdom • £47k / year • 5h ago

HR & Recruitment & Training

This six-month fixed-term contract as a Health & Safety Advisor offers the opportunity to play a key role in ensuring compliance and safety across property-related operations within the not-for-profit sector. Based i...

5h ago

Apply

Get more jobs like this

Create a free job alert