Administrator

Hays Business Support • Permanent • Wolverhampton, West Midlands, England, United Kingdom • £23.50k / year • 2d ago

Administrator

The role of Administrator:

Administration & Office Support
Undertake general office administration duties to ensure the smooth running of daily operations
Manage incoming calls, emails, and customer enquiries, acting as the first point of contact
Conduct outbound calls to customers and suppliers to resolve queries
Handle post-related duties including printing, sorting, and franking
Process and print daily invoice documentation, ensuring accurate date stamping and filing
Check and verify haulier invoices, investigating and resolving discrepancies
Match delivery tickets to purchase invoices with a high level of accuracy
Import data into accounting systems (e.g. Sage) and reconcile totals
Generate and maintain spreadsheets for invoice tracking and reporting
Record and track unexpected haulier charges to support payroll processes
Input and manage data across internal systems and third-party platforms
Produce reports and maintain accurate records for operational and financial tracking
Enter account information into invoicing systems
Liaise effectively with internal teams, customers, and external suppliers
Obtain and provide Proofs of Delivery (PODs) as required
Ensure high levels of customer service and responsiveness at all times

The ideal Administrator:

Previous experience within a busy administrative or office support role
Strong IT skills, including Microsoft Office (Word, Excel, Outlook)
Experience with accounting systems (e.g. Sage) is advantageous
Excellent organisational skills with strong attention to detail
Confident telephone manner and strong communication abilities
Ability to work independently and manage multiple tasks effectively
Strong numerical and literacy skills
Customer-focused with a professional and proactive approach
Willingness to learn, develop, and take ownership of responsibilities

Hays are working with an amazing business who are seeking a proactive and highly organised Administrative Assistant to support a fast-paced Accounts and Sales office environment within the construction sector.

This is a varied position requiring a confident individual who can provide comprehensive administrative support, act as a key point of contact for customers and suppliers, and assist with financial and operational processes.

The role offers an excellent opportunity for someone looking to develop their skills and take ownership within a growing and dynamic business.

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