Receptionist - Full time - West End

Hays Business Support • Permanent • London, Greater London, England, United Kingdom • £34k - £36k / year • 4d ago

Receptionist - Full time - West End

The rewards

Salary: £36,000 per annum
Bonus: Up to 12% annual performance-based bonus
Lunch allowance: £780 per annum
Life insurance (3x annual salary)
Personal accident insurance (up to 2x annual salary)
Private pension scheme & medical insurance
Travel insurance

Hours

Monday to Friday, 09:00 - 18:00 (flexibility may be required)

The role of Receptionist - Full time - West End:

Meeting and greeting clients, announcing guests and managing front-of-house
Managing meeting rooms, bookings, and ensuring all areas are prepared to a high standard
Liaising with PAs/EAs (including senior leadership support) to coordinate meetings and events across multiple offices globally
Coordinating catering requirements
Managing switchboard operations, screening and forwarding calls professionally
Handling post, deliveries and courier arrangements (DHL, FedEx, Royal Mail, etc.)
Maintaining office systems, records, and ensuring data accuracy and daily back-ups
Supporting office upkeep, reporting maintenance issues promptly and liaising with facilities
Managing office security processes, including access passes and adherence to procedures
Carrying out general administration including printing, binding, filing and drafting formal correspondence
Maintaining relationships with suppliers and ordering office equipment and stationery
Handling enquiries professionally across face-to-face, telephone and email communication
Supporting transport arrangements for senior stakeholders
Managing tenant requests and contributing to a smooth office experience

The ideal Receptionist - Full time - West End:

Outstanding communication skills and a professional, polished manner
Strong organisational and multitasking abilities
The ability to think quickly and make decisions confidently on the spot
Experience managing conflict and problem-solving effectively
A positive, approachable, and customer-focused attitude
High attention to detail and the ability to work under pressure
Proficiency in Microsoft Word, Excel, and Outlook

You will be joining a prestigious, corporate London-based office operating at the highest professional standards.

This is a fast-paced, client-facing environment where excellence in service delivery, presentation, and organisation is essential.

The company offers a premium workplace with strong benefits and a collaborative team culture.

You will be the face of the organisation, delivering a consistently exceptional 5* service to clients, guests and internal stakeholders.

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