Customer Contact Specialist

Vibe Recruit • Temporary • Abingdon, Oxfordshire, England, United Kingdom • £14.90 / hour • 1h ago

Vibe Recruit is partnering with a leading Occupational Health provider to recruit a Customer Service Specialist for their busy and growing team based in Abingdon.

This is an excellent opportunity for someone with strong customer service and administration experience who enjoys working in a fast-paced environment where attention to detail and customer satisfaction are key.

As the first point of contact for customers, you'll play a vital role in delivering an exceptional customer experience, managing bookings, resolving queries, and supporting the smooth delivery of Occupational Health services.

Key Responsibilities

Respond to customer enquiries via phone and email in a professional and timely manner
Manage bookings for Occupational Health services and guide customers through the process
Coordinate clinic schedules and appointments, ensuring all information is accurate
Liaise with third-party suppliers to ensure services are delivered efficiently
Work closely with internal departments, including Clinical and Laboratory teams
Ensure all work is completed in line with company procedures, KPIs and service standards
Provide administrative support to the wider team as required
Maintain accurate records and update internal systems

What We're Looking For

Previous experience in a customer service, administration or contact centre environment
Excellent verbal and written communication skills
Strong organisational skills with the ability to prioritise workload effectively
Good IT skills, including Microsoft Word, Excel and Outlook
A customer-focused approach with excellent attention to detail
Ability to work well both independently and as part of a team

Desirable Experience

Experience using Salesforce or similar CRM systems
Previous experience within healthcare, occupational health, medical or service-based industries

What's On Offer?

£14.90 per hour
Monday to Friday working hours (9:00am - 5:00pm)
No weekend work
Monthly pay
Supportive team environment
Opportunity to join a respected and growing organisation
Ongoing training and development opportunities

If you're a motivated and customer-focused individual looking for your next opportunity, we'd love to hear from you.

Click apply or call Gemma for more information (phone number removed)

Vibe Recruit is acting as an Employment Business in relation to this vacancy.

You may also be interested in these jobs

Junior Laboratory Administrator

Adecco • Temporary • High Wycombe, Buckinghamshire, England, United Kingdom • £14 - £15 / hour • 15min ago

Administration Premium-Ad

Junior Laboratory Administrator - High Wycombe The rewards Competitive salary package Opportunities for career advancement and training Friendly and supportive work environment Flexible working hours The role of Junior L...

15min ago

Apply

Programme Administrator

NHS Professionals • Temporary • Reading, Reading, England, United Kingdom • £14.83 / hour • 1h ago

Administration

Job Title: Programme Administrator Location: Royal Berkshire NHS Foundation Trust Trust Location: London Road, Reading RG1 5AN Payrate: Band 4, £14.83 per hour Shift Patterns: Monday - Friday 9:00am - 5:00pm (37....

1h ago

Apply

Administrator (Part Time)

Berry Recruitment • Permanent • Didcot, Oxfordshire, England, United Kingdom • £27k - £29k / year • 1h ago

Administration

Berry Recruitment are NOW hiring for a self-motivated and experienced Administrator with meticulous attention to detail to work for our client based in Didcot on a permanent, part time basis. Role: Administrator (Part Ti...

1h ago

Apply

Legal Administrator

Gill Cooke Personnel Ltd T/A The Recruitment Group • Permanent • Witney, Oxfordshire, England, United Kingdom • £25k - £28k / year • 1h ago

Administration

We are delighted to be recruiting for a well-established legal firm in Witney who are looking for a Legal Secretary/Assistant to join their busy team. This is an excellent opportunity for someone with Secretary/Administr...

1h ago

Apply

Administrator (Part Time)

Berry Recruitment • Permanent • Didcot, Oxfordshire, England, United Kingdom • £27k - £29k / year • 1h ago

Administration

Berry Recruitment are NOW hiring for a self-motivated and experienced Administrator with meticulous attention to detail to work for our client based in Didcot on a permanent, part time basis. Role: Administrator (Part Ti...

1h ago

Apply

Get more jobs like this

Create a free job alert