Customer Logistics Coordinator - Engineering

Maxwell Consultancy • Permanent • Basildon, Essex, England, United Kingdom • £42k / year • 9h ago

Maxwell Consultancy are working exclusively with an engineering business that supplies high-precision manufacturing services from centres of excellence located in the UK and Europe. We are seeking a Customer Logistics Coordinator to join their team in Basildon.

As Customer Logistics Coordinator, you will co-ordinate the movement of goods and materials between the company's departments to maintain effective production and meet customer delivery targets.

Customer Logistics Coordinator Key Responsibilities:

Expediting and tracking customer jobs through production to achieve on time delivery targets.
Keeping Line of Balances and trackers updated on progress of production jobs.
Overall responsibility for all WIP for customers in the factory, from pre-launch to shipment
Support daily and weekly production meetings.
Daily communications with leaders across operations/manufacturing to ensure adherence to schedule.
Supporting Program Managers by providing relevant production progress information to customers
Support Continuous Improvement initiatives where required.
Monitor accuracy of labelling/packaging process to ensure correct parts/finished assemblies reach correct customers at the correct time.
Ensure that required paperwork is completed and available to support deliveries, coordinating between sites where appropriate.
Support customer and commercial meetings.
Report on key customer metrics with action plans for improvement where required and timely escalation where necessary.
Data maintenance of all WIP and associated sales order lines on Factory Master ERP system

Customer Logistics Coordinator Skills & Behaviours:

Self-motivated and focused with a can-do attitude and an ability to work under pressure.
Customer centric attitude.
Great communication and interpersonal skills with the ability to develop and maintain strong relationships and to balance the priorities of multiple stakeholders.
A positive attitude, patience and self-confidence are essential to drive activities through the production process.
Good team member: flexible but collaborative approach combined with proven influencing/negotiation skills will be beneficial.
Excellent attention to detail plus good planning skills with the ability to handle multiple projects and competing priorities.
Flexibility to support customer deliveries.

Customer Logistics Coordinator Qualifications & Experience:

Operations admin/customer service experience within a manufacturing environment.

What’s in it for you?

Full time, permanent contract

40 hours per week, Monday to Friday

Competitive salary on offer

You’ll gain access to the following company benefits: pension, life insurance, private medical healthcare, prescription protection eyewear, employee retail discounts

You will receive 33 days holiday per year which includes a Christmas closure

You’ll have ample opportunities to grow and develop within the team, while working in a supportive and collaborative environment

Interested? Click on the Apply button today! We look forward to hearing from you!

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