Sales Administrator

Red Door Recruitment • Permanent • Hitchin, Hertfordshire, England, United Kingdom • £25k - £30k / year • 19h ago

We are looking for an experienced Sales Administrator to join a join an exciting, growing business based in Hitchin.

If you thrive in a busy sales environment and enjoy building great relationships with customer and clients, this is the role for you! Working in a team of 5, supporting contacts across a variety of industries, you will play a key role in ensuring the sales operation runs smoothly.

What’s in it for you?

Salary: £25k-£30k
28 days holiday inc. bank holidays
Staff discounts
Progression opportunities
Discretionary individual bonuses
A friendly and welcoming team environment

Key responsibilities:

Manage and respond promptly to incoming enquiries, ensuring a high level of customer service
Prepare accurate quotations, liaising with internal teams where needed
Proactively follow up on quotes and potential opportunities
Maintain CRM records, ensuring customer data and pipeline activity are up to date
Identify lapsed customers to support re-engagement activity
Coordinate customer requirements with relevant internal departments
Provide administrative support to the wider sales team
Monitor and report on enquiry response times and conversion performance

What the employer is looking for:

At least 2-3 years’ experience in a similar administrative role within sales support or customer service (B2B)
Highly organised with strong attention to detail
Confident and professional communicator
Able to manage a high volume of enquiries and prioritise workload effectively
Takes ownership and pride in delivering quality work
Experienced in using CRM systems
Proactive in identifying and resolving issues
Collaborative team player
HubSpot or Sage experience would be beneficial

Hours: Monday to Friday, 9am-5:30pm

Red Door Recruitment is committed to encouraging equality, diversity, and inclusion among our workforce, and eliminating unlawful discrimination. Full details available on our website.

Please note due to the number of applications we often receive; only shortlisted applicants will be contacted.

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