HR Advisor

Zachary Daniels Recruitment • Permanent • Crewe, Cheshire East, England, United Kingdom • £28k - £31k / year • 4d ago

HR Advisor

We're supporting a well-known retail business in the search for an experienced HR Advisor to join their People team.

This is a fantastic opportunity for a commercially minded HR professional who enjoys the challenge of Employee Relations, thrives in a fast-paced environment and is passionate about supporting managers to build high-performing teams.

Working across a multi-site retail operation, you'll act as a trusted HR partner to managers across stores, field and head office teams. You'll provide practical, commercially focused advice, coach managers through challenging situations and help drive a fair, consistent and positive employee experience.

The Role

As HR Advisor, you'll take ownership of a varied and busy Employee Relations caseload, supporting managers through disciplinaries, grievances, performance management, capability concerns, absence management and organisational change.

You'll play a key role in developing management capability, ensuring managers have the confidence and knowledge to handle people matters effectively, while also identifying trends and opportunities to improve processes, engagement and performance across the wider business.

Key Responsibilities

* Managing a varied Employee Relations caseload across a multi-site retail environment
* Providing expert guidance and support to managers on all ER matters, from investigation through to outcome and appeal
* Coaching managers to confidently navigate performance, conduct and capability conversations
* Supporting the early resolution of workplace issues through mediation and proactive intervention
* Delivering commercially focused, legally compliant solutions that balance business and employee needs
* Producing high-quality investigation reports, outcome letters and supporting documentation
* Monitoring ER trends, absence and attrition data to identify opportunities for improvement
* Influencing and constructively challenging stakeholders to ensure fair and consistent decision making
* Supporting wider HR and people initiatives that contribute to business performance and culture
* Ensuring compliance with employment legislation, company policies and GDPR requirements

About You

* Previous experience in a HR Advisor or Employee Relations-focused role
* Strong Employee Relations knowledge and confidence managing cases independently
* Experience within a fast-paced, customer-facing environment, ideally retail, hospitality or leisure
* Good understanding of UK employment law and HR best practice
* A natural relationship builder who can influence and support managers at all levels
* Pragmatic, commercially minded and solutions focused
* An excellent communicator with the ability to provide clear, practical advice
* Highly organised, resilient and able to manage multiple priorities
* A collaborative team player with a hands-on approach

What's on Offer?

* Enhanced pension scheme
* Generous holiday allowance, including an additional wellbeing day
* Ongoing training and development opportunities
* Apprenticeship and career development programmes
* Access to wellbeing support, mental health resources and wellness initiatives
* Colleague discounts and benefits platform
* Cycle to Work scheme
* Recognition and long-service awards
* Referral incentives
* Regular company and team social events
* Free on-site parking
* Subsidised canteen

This role is paying to £31,000 & is 5 days on site.

If you're an experienced HR Advisor looking for a role where you can genuinely influence, coach and make a difference within a fast-paced retail business, we'd love to hear from you.

BH36498

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