Office Administrator

Room at the Top Recruitment • Permanent • Hoddesdon, Hertfordshire, England, United Kingdom • £28k - £30k / year • 1d ago

Our client based in Hoddesdon is a well-established professional services business seeking an experienced Office Administrator to assist with smooth daily running of the office. This role provides front-of-house, administrative and operational support to the Director, and the wider team, ensuring the office environment is professional, well-organised and properly resourced.

This is a full-time, permanent role and the working hours are 9am-5.30pm Monday to Friday, although our client would also consider a 4-day working week for the right candidate. This role offers a salary in the range of £28,000 - £30,000 (FTE) depending on experience. Candidates must be highly organised, flexible, adaptable and a team player who is willing to assist in all aspects of the company administration.

Key Responsibilities

Front of House & Reception

First point of call in answering the phones and greet clients
Oversee and coordinate daily front-of-house responsibilities

Office Operations

Maintain internal systems, document filing (digital and physical) and version control
Manage office supplies, IT liaison, maintenance contractors and insurance policies
Ensure the office environment remains tidy, professional
Draft, agree and monitor client letters

Director & Team Support

Support Directors and the team with administrative tasks
Schedule meetings and manage/ maintain Directors personal administration and diary

Directors Personal Property Portfolio

Dealing with tenants' issues, maintenance, and repairs
Preparing new tenancy agreements
Checking monthly rental payments
Diarising gas safety checks, insurance renewals and tenancy agreement renewals well in advance of expiry

HR Administration & Oversight

Maintain accurate and confidential employee records
Prepare offer letters and contracts for new starters based on agreed templates
Coordinate onboarding and induction of new employees
Track annual leave, sick leave and other absences on Bright HR
Check daily that everyone is clocked in
Ensure HR policies are up to date and accessible (liaise with external HR consultant)
Support performance review process logistics and training coordination
Participate in and monitor quarterly staff performance reviews
Ensure the team complete weekly timesheets (Fresh Projects)

Skills and Experience Required

Proven experience working within a varied and busy administrative support role
Works independently on defined tasks with discretion over time and priority management
Can make purchasing decisions for operational needs within agreed budget
Escalates issues to the Director as appropriate
Good working knowledge of Microsoft Office (Word, Excel, Outlook)
Experience of Sage Accounts beneficial, but not essential
Confident communication skills, both written and verbal
Professional, approachable and well-presented

Due to the high volume of applications we receive, only shortlisted candidates will be contacted. If you do not hear from us, please assume your application has not been successful on this occasion. We appreciate your interest and wish you the best of luck in your job search.

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