Claims Handler

Office Angels • Permanent • Chelmsford, Essex, England, United Kingdom • £27k - £35k / year • 3d ago

Claims Handler
£27,000 - £35,000 depending on experience
Chelmsford, Essex,
Monday - Friday, 09:00 - 17:00

Benefits

On-site parking
25 days holiday plus bank holidays
Frequent socials, including Summer and Christmas parties
Environmentally conscious - you'll be supplied with sustainable products
Company lunches
Excellent progression opportunities
Opportunity to participate in local fundraising
Long service awards
Amazing in-house training

The company

Office Angels are truly delighted to be recruiting for this exciting and fast-paced position. Due to continuous growth, a well-established and professional company based in Chelmsford are looking for a Claims Adjuster to support their growing claims department. You will be based in their bight and open head office and will need be organised, proactive and have great communication skills. This is a great opportunity for someone to progress in their career and have the opportunity to learn from experienced senior members of staff as well as colleagues.

Duties

Deliver a high standard of claims handling by managing third-party claims from initial notification through to final resolution.
Conduct thorough investigations and resolve claims efficiently, professionally, and within expected timeframes.
Provide a high-quality service that aligns with internal procedures and service level agreements, ensuring minimal financial leakage.
Assess and quantify personal injury claims and related financial losses, such as loss of earnings and care costs, with accuracy.
Maintain precise and up-to-date records within the Claims Management System.
Ensure all claim reserves, payments, and Large Movement Reports are calculated and recorded in line with company policies.
Prioritise workload effectively to manage customer expectations and address any disputes that may arise during the claims process.
Monitor and uphold productivity, service quality, and performance standards consistently.
Take ownership of personal development by identifying training needs and pursuing relevant learning opportunities.
Support internal and external audits by providing accurate and timely information as required.
Participate in internal and client-facing review meetings when appropriate.
Embrace and contribute positively to change initiatives within the claims handling team.

The ideal candidate

Previous experience working within claims
Capable of investigating and negotiating liability disputes
Capable of accurately assessing General Damages
Excellent written and verbal communication skills
Have strong attention to detail
A willingness to learn
A proactive mindset

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

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