Customer Support Administrator

YourRecruit • Permanent • Caterham, Surrey, England, United Kingdom • £20.45k - £23.96k / year • 12h ago

YourRecruit are delighted to be supporting a successful and growing local business in their search for a Customer Support Administrator to join their friendly and collaborative team.

We are looking for a confident, organised, and detail-oriented individual who enjoys working in a fast-paced environment, communicating with customers, and supporting a busy team. The ideal candidate will also be IT savvy, prepared to pick up a new system and make changes where necessary.

Location: Whyteleafe– Fully Office Based

Hours: Monday to Friday (36.25 hour week) 9:00 - 17:00

Salary: £20,452.25 - £23,958.35

Benefits: 20 days holiday plus Bank Holidays, People’s Pension, free parking, training opportunities, and a lovely working environment with excellent onsite amenities.

Key Responsibilities of the Customer Support Administrator:

This is a fantastic opportunity for someone looking to develop a long-term career within a professional office environment. Full training and ongoing support will be provided, alongside genuine opportunities to learn new skills and progress within the business over time.

Preparing customer quotations and documentation using internal systems
Keeping accurate records and updating the CRM database
Supporting the wider team with administrative tasks and customer follow-ups
Assisting with customer account queries and providing excellent service
Managing and maintaining internal reports and stock/offer information
Handling incoming calls and email enquiries professionally
Keeping up to date with internal updates and product information
Providing general day-to-day administrative support to the team

About You:

Perhaps you are at the beginning of your career or looking for a new direction. This opportunity would suit someone looking to build a stable and rewarding career within a supportive and growing business with genuine career progression for the right person. You will however have the following attributes:

Minimum GCSE Grade 4/C in Maths and English
Excellent attention to detail and organisational skills
Confident communication skills, both written and verbal
A professional and friendly telephone manner
Extremely confident using computer systems and Microsoft Office
Positive, proactive, and willing to learn
Someone who enjoys working within a supportive team environment

Don’t miss out on this opportunity – apply TODAY!

For your information:
*Interested? Please send your CV in as a Word format only
**Please only apply if you are already eligible to work in the UK (indefinitely & without sponsorship)
***Not for you but you know someone suitable? Take advantage of the YourRecruit paid referral fee.

Due to the large numbers of responses we receive, despite our best efforts it is not possible to respond to every application. Therefore, only short-listed candidates will be contacted for this particular role and if you haven't heard from us within 7 days please assume you have been unsuccessful on this occasion. Please feel free however to apply for further roles and we will certainly keep your details on file and contact you with suitable vacancies. YourRecruit Ltd does not discriminate on the grounds of age, race, gender or disability and complies with all relevant UK legislation.
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