Transport Administrator

AO.com • Permanent • Crewe, Cheshire East, England, United Kingdom • £25.72k / year • 11h ago

About The Role

Our Transport Administrators play a vital part in the operation and the customer journey by making sure that all of our customers receive their deliveries on time, every time.

You’ll work closely with our Senior Transport Supervisor and provide continual support to our Drivers dealing with any issues that might arise whilst ensuring that we remain legally compliant within Transport Legislation and Working Time Directives.

Salary: £25,722.97 per annum
Hours: 4 on 4 off shift pattern / 40.25 hours per week
Job Type: Full time and permanent contract
Location: 305 Building, Jack Mills Way, Crewe, CW2 5UZ

Here's What You Can Expect To Be Doing

Act as the first point of contact for all Driver queries throughout the day, ensuring that deliveries remain on schedule and support with resolving any issues
Record any vehicle defects and communicate to ensure that no vehicles classed as off the road are used
Ensure all vehicles are compliant with legislation, support with ensuring the vehicles is serviced and maintained correctly.
Allocate routes to our Drivers for the following day, managing their expectations; fairly and consistently
Update daily reports for the Depot and log any issues
Ensuring our drivers legal and compliant, including drivers’ hours and weekly rest.
Controlling the fuel card’s – issuing and reporting any lost or stolen to ensure that replacements can be issued
Raising purchase order’s when required
Accurate recording of depot time sheets for all employees

A Few Things About You

Understanding of transport legislation and logistics operation.
Consistent level of performance, ensuring that time and cost guidelines are always followed.
Be able to build strong internal and external relationships to support you to deliver your role.
Work well under pressure and be able to quickly offer solutions to resolve any issues.
Good communication skills both written and verbally.
Competent use of Microsoft, particularly Excel.

A Bit About Us

When it comes to appliances and electricals, we’ve got the lot. Washing machines? Yep. TVs? Check. Laptops? Absolutely. Everything except doorbells (just kidding, we’ve got those too).

We’re known for helping our customers brilliantly - and it’s no different for AOers. We care about more than what’s on your CV, because together we can do extraordinary things.

Our Benefits

24 days holiday
At least 5% contribution pension scheme
Healthcare Cashback Scheme
Exclusive Staff Discount
Enhanced Maternity, Paternity and Adoption Packages
Expression of wish service
Make a difference days (x2 fully paid charity days a year)
Share-save Scheme

To see all our benefits and perks, visit our AO Benefits page.

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