Operations Manager

Michael Page • Permanent • Wednesbury, West Midlands, England, United Kingdom • £60k - £65k / year • 5h ago

The Operations Manager will lead, manage, and continuously develop production teams to deliver operational objectives aligned with the overall site and business strategy.

This role works cross-functionally with engineering, logistics, and service teams to drive operational efficiency, maximise facility utilisation, and embed a culture of continuous improvement and lean thinking.

Client Details

This position is with a well-established organisation within the Facilities / Logistics industry, known for its focus on efficiency and excellence.

Description

Operational Leadership

Lead, manage, and develop production teams to deliver against operational targets
Set clear objectives and provide ongoing performance feedback
Deputise for the General Manager when required

Production & Planning

Plan, organise, and coordinate resources to deliver production output on time and in full (OTIF)
Ensure all output meets required specifications and service commitments
Drive productivity, service, and operational performance across all production areas

Continuous Improvement

Lead continuous improvement initiatives and forums to identify and resolve operational issues
Analyse performance data and KPIs, identifying trends and implementing corrective actions
Promote lean thinking and operational excellence across the site
Support sustainability initiatives including reducing environmental impact

Compliance & Quality

Ensure full compliance with health & safety, data protection, and company policies
Drive adherence to quality standards and continuous improvement of the working environment
Ensure a safe, compliant, and high-performing production environment

Commercial & Financial Management

Develop and manage operational budgets in line with business objectives
Monitor costs, investigate variances, and drive cost-effective performance
Support strategic planning and capital investment decisions

Cross-Functional Collaboration

Work closely with engineering, logistics, and service teams to resolve issues quickly
Maintain strong communication with internal stakeholders and customers where required
Ensure service delivery commitments are met and continuously improved

Profile

Experience

Proven experience in operations, production, or service-led environments
Strong leadership experience managing teams and driving performance
Experience implementing continuous improvement initiatives

Skills

Strong communication and influencing skills
Analytical mindset with the ability to interpret data and drive decisions
Excellent organisational and planning capability
Customer-focused approach to service delivery
Financial awareness including budgeting and forecasting

Desirable

Experience with Lean or Six Sigma methodologies
Knowledge of quality standards and regulated environments

Job Offer

Competitive package
Permanent position within a stable and growing organisation.
Opportunities to contribute to impactful projects in the retail industry.
Supportive and professional company culture.

If you are ready to take on this exciting Operations Manager role and contribute to a thriving team, we encourage you to apply today.

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