Are you an organised administrator, service co-ordinator, scheduler who enjoys keeping things running smoothly behind the scenes?BENEFITS: Up to £28,000 | Bromsgrove | Monday-Friday | 8:00am-4:30pm

We're supporting a growing business within the building services and maintenance sector that is looking to strengthen its operations team with the appointment of an Administrator.

This is a fantastic opportunity for someone who thrives in a fast-paced environment, enjoys problem-solving and takes pride in delivering a high level of service to both customers and colleagues.

You'll play a key role in coordinating engineers, managing service requests and ensuring planned and reactive works are delivered efficiently across a varied customer base.

What You'll Be Doing

No two days are quite the same, but your responsibilities will include:

Planning and coordinating engineers' workloads
Managing incoming service requests and customer enquiries
Monitoring ongoing works and ensuring information is communicated effectively
Supporting customers throughout the service process
Coordinating with suppliers and external contractors where required
Maintaining accurate records and operational documentation
Producing reports and updating internal systems
Helping identify and resolve scheduling or service issues before they become problems

What We're Looking For You'll likely have experience in an administration, coordination or scheduling role and be comfortable managing multiple priorities at once.

You'll ideally have experience in:

Operations support
Service coordination
Scheduling
Customer service administration
Facilities, engineering, maintenance or similar sectors

Most importantly, you'll be someone who:

Communicates confidently and professionally
Enjoys problem-solving
Can prioritise effectively when things get busy
Has strong attention to detail
Works well as part of a team
Takes ownership of tasks and follows them through to completion

Experience within maintenance, engineering, facilities management, housing, utilities, construction or other service-driven industries would be beneficial, but is by no means essential.

What's on Offer?

Salary up to £28,000
Stable, growing business with a strong reputation
Supportive and collaborative working environment
Genuine opportunity to develop and progress
Monday-Friday working pattern
Office-based role in Bromsgrove

This position would suit an experienced Administrator, Scheduler, Service Coordinator, Operations Assistant or Customer Support professional looking for a role with greater responsibility and long-term career prospects.

Eligo Recruitment is acting as an Employment Business in relation to this vacancy. Eligo is proud to be an equal opportunity employer dedicated to fostering diversity and creating an inclusive and equitable environment for employees and applicants. We actively celebrate and embrace differences, including but not limited to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, and disability. We encourage applications from individuals of all backgrounds and experiences and all will be considered for employment without discrimination. At Eligo Recruitment diversity, equity and inclusion is integral to achieving our mission to ensure every workplace reflects the richness of human diversity.

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