Administrator

Location: Manchester

Type: Full-time, permanent

About the Role

We're looking for a sharp, organised administrator to join our admin team. This is a varied, client-facing role suited to someone who enjoys structure, detail, and juggling multiple tasks at once - think spreadsheets, systems, and people in equal measure.

You'll be a key support point between our internal processes and the people who rely on them - colleagues, clients, and candidates alike. No two days will look the same: one moment you might be working through a piece of admin end-to-end, the next you'll be on a call helping a client with a query.

What You'll Do

Take ownership of admin tasks and small projects from start to finish, keeping everything on track
Act as a friendly point of contact for clients and customers, communicating clearly and confidently - by phone, email, and video call
Keep our internal systems and records accurate, up to date, and well organised
Spot patterns, gaps, or errors in information and flag them before they become problems
Produce clear, concise updates and reports for colleagues and clients
Work closely with colleagues across the business to keep things running smoothly
Suggest ways to improve day-to-day processes - your ideas will be heard

What We're Looking For

Highly analytical mindset - comfortable with detail, data, and problem-solving
Excellent written and verbal communication skills; confident speaking with clients and stakeholders at all levels
Strong organisational skills and the ability to manage multiple scopes of work simultaneously
Fast learner, comfortable picking up new systems and software
A proactive, ownership mentality - you spot what needs doing and get on with it
Previous experience in an administrative, operations, coordination, or client-support role is helpful but not essential - we care more about how you think than your job title history

What You'll Get

A genuine seat at the table - your input on process and improvement will be heard and acted on
Exposure across the whole business, not siloed into one narrow function
Real progression opportunities as you develop - this role can open doors into other areas of the business as your strengths become clear

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Administrator