Are you an experienced Administrator seeking to join the world's leading calibration services company, offering flexible work options and excellent career growth opportunities?

If so, we have an exciting opportunity for you as a Customer Services Administrator based in Derby.

About the Role

Joining our team as an Administrator for Raynesway, you will be responsible for delivering exceptional customer service and be expected to deal with customer service related queries and deal efficiently with and monitor customer enquiries.

You will be required to facilitate visitors access to site and also be a central point of contact for all Contractors. You will monitor and track customer assets using relevant in-house systems. Looking after Customer emails and acting as the central point of contact for Raynesway Cal inbox. Building relationships both with the customer and internally liaising with other departments and branches.

Benefits

Competitive salary
Continuous development and training plan
25 days holiday and the option to buy/sell days
Flexible working options
Access to the Trescal PerksHub
Employee well-being programme
Medical Health Cash Plan
Pension and Life Assurance Scheme
Cycle to work scheme
Gym membership discounts

Requirements

Previous experience working in a Customer Service or administrator in a Customer Facing role
Excellent IT skills and knowledge of Office Suite
Excellent telephone manner and communication skills
Proven organisational skills and ability to perform multiple tasks efficiently and in line with specific timelines.
Self motivated and team-orientated

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Administrator