Warehouse Control Room Specialist

Cencora • Permanent • Birmingham, West Midlands, England, United Kingdom • 2h ago

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

Job Details

This role is in support of Cencora's wholesale distribution services in Europe operating through our Alliance Healthcare business.

Location: Central Logistics Centre (CLC), Birmingham
Work Pattern: Full Time, Flexible Shift Pattern (including weekends where required)

Overview of Role

We are seeking a proactive and technically skilled Control Room Specialist to support the efficient operation of our automated warehouse systems. Working at the heart of our Central Logistics Centre, you will monitor and optimise KNAPP and Manhattan warehouse management systems, ensuring maximum system performance, minimal disruption, and seamless warehouse operations. This role plays a vital part in supporting operational teams, maintaining service levels, and driving continuous improvement within a fast-paced distribution environment.

Responsibilities

Monitor and manage KNAPP and Manhattan warehouse management systems to ensure optimal performance and availability.
Identify, investigate, and resolve system issues, escalating where required to minimise operational downtime.
Analyse system performance and identify bottlenecks to improve throughput and efficiency.
Support team leaders and managers by providing operational system expertise and technical guidance.
Coordinate with IT, engineering, and technical teams to resolve equipment and system-related issues.
Manage workflow releases and outbound operational priorities to maintain customer service levels.
Support weekly warehouse planning activities, including pick strategy and slotting optimisation.
Ensure compliance with health and safety standards, GDP requirements, company policies, and operational procedures.

Skills and Knowledge

Experience working within a high-volume warehouse or logistics environment.
Strong technical troubleshooting and problem-solving abilities.
Knowledge of warehouse management systems (WMS) and automated warehouse technologies.
Excellent communication and interpersonal skills.
Strong analytical skills with high attention to detail.
Ability to prioritise workloads and manage multiple tasks effectively.
Advanced Microsoft Office 365 and computer skills.
Ability to work independently and collaboratively across multiple departments.

Desirable

Previous experience working with KNAPP warehouse automation systems.
Experience using Manhattan Warehouse Management Systems.
Understanding of pharmaceutical distribution operations.
Knowledge of Good Distribution Practice (GDP) requirements.
Experience analysing performance data and KPI reporting.
Understanding of warehouse control systems and automated logistics environments.
Experience participating in root cause analysis and continuous improvement initiatives.
Knowledge of operational planning and workload optimisation.

Benefits

Opportunity to work within a highly automated, technology-driven logistics operation.
Career development and progression opportunities within a global healthcare organisation.
Comprehensive training and ongoing professional development.
Exposure to industry-leading warehouse automation technologies.
Employee wellbeing and support programmes.
Competitive salary and benefits package.

You may also be interested in these jobs

Warehouse Labourer

Supreme Recruitment Services Limited • Permanent • Oldbury, West Midlands, England, United Kingdom • £12.71 / hour • 2h ago

Warehouse & Driving

We have a fantastic new opportunity for ambitious, hardworking and driven individuals to work in a Warehouse as a Warehouse Operative in Oldbury. The role of Warehouse Operative would see you working regular hours. This...

2h ago

Apply

Warehouse Manager

Suncream Dairies Ltd • Permanent • Tamworth, Staffordshire, England, United Kingdom • £48k - £50k / year • 2h ago

Warehouse & Driving

Warehouse Manager Location: Tamworth Salary: £48,000 - £50,000 per annum We are an ice cream manufacturer based in Tamworth, supplying customers across the UK and abroad. As a family business, we have a strong sense of c...

2h ago

Apply

Computer Literate Warehouse Operative

SolviT Recruitment Ltd • Temporary • Coventry, West Midlands, England, United Kingdom • £12.96 / hour • 2h ago

Warehouse & Driving

Warehouse Operative Coventry CV3 Day Shift Mon-Fri (09:30 start time with an early finish on a Friday) Temp-Perm after 12 weeks £12.96 per hour – 39 hours per week We are currently hiring for a reliable, proactive and co...

2h ago

Apply

Warehouse Operative with Counterbalance

SolviT Recruitment Ltd • Temporary • Coventry, West Midlands, England, United Kingdom • £12.96 / hour • 2h ago

Warehouse & Driving

Warehouse Operative with Counterbalance experience (proof of training desired) Coventry CV3 Day Shift Mon-Fri (09:30 start time with an early finish on a Friday) Temp-Perm after 12 weeks £12.96 per hour – 39 hours per w...

2h ago

Apply

Warehouse Administrator

Genesis Employment Services Ltd • Permanent • Coventry, West Midlands, England, United Kingdom • 2h ago

Warehouse & Driving

Genesis Employment Services is looking for a friendly, organised and confident Warehouse Administrator to join our team at one of our major client sites in Coventry. This is a great opportunity for someone who enjoys adm...

2h ago

Apply

Get more jobs like this

Create a free job alert