Junior Client Onboarding Administrator

Blue Legal • Permanent • Northampton, West Northamptonshire, England, United Kingdom • £25k - £27k / year • 1d ago

We are seeking a highly organised and detail-focused Client Onboarding Administrator to join the Risk Management team in Northampton. There is also Hybrid working available.

We are looking for a proactive and organised administrator with excellent attention to detail and an interest in risk, compliance and client onboarding.

You will be comfortable working with confidential information, following detailed procedures and managing multiple requests within agreed deadlines. Strong communication skills are essential, as you will work closely with fee earners and support teams across the firm.

The role will provide essential support across the firm's client and matter onboarding processes, ensuring that file opening, AML, CDD, sanctions and conflict checking requirements are completed accurately, efficiently and in line with firm policies and regulatory requirements.

Working as part of a centralised onboarding function, you will act as a key point of contact for fee earners, secretaries and wider support teams. You will help ensure new clients and matters are onboarded smoothly while maintaining high standards of compliance, data accuracy and service delivery.

This is an excellent opportunity for an experienced administrator looking to develop their career within a professional services or legal environment, with exposure to risk, compliance and client onboarding.

Key Responsibilities

Client & Matter Onboarding

Process new client and matter opening requests in accordance with established procedures.
Review File Opening Forms (FOFs), MARAs and supporting documentation to ensure information is complete and accurate.
Open new clients and matters on the firm's systems.
Update and maintain client and matter records as required.
Ensure all onboarding requirements are completed within agreed service levels.

AML, CDD & Compliance

Complete AML, CDD, sanctions and conflict searches in accordance with firm policies and procedures.
Review information and documentation to identify potential compliance concerns.
Escalate potential AML, sanctions or conflict issues to the appropriate Team Leader or Risk Manager.
Maintain accurate and up-to-date compliance records.
Ensure all required verification and compliance documentation is obtained and recorded appropriately.

Skills & Experience

Previous experience within an administration or business support role.
Awareness of AML, CDD, sanctions and conflict checking requirements.
Understanding or previous experience of client and matter onboarding processes is desirable.
Experience within a legal, professional services, financial services or regulated environment would be advantageous.
Strong attention to detail and a high level of data accuracy.

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