Administrator

Gill Cooke Personnel Ltd T/A The Recruitment Group • Permanent • Witney, Oxfordshire, England, United Kingdom • £30k - £34k / year • 1d ago

We are seeking a highly motivated and organised Administrator to join a growing business in Witney. This role is key to ensuring smooth communication with customers while supporting the day-to-day administrative functions of a busy warehouse operation.

Hours of work are 12 midday to 9pm Monday to Friday (Our client would also consider 11am-8pm or 1pm-10pm)

You will be responsible for handling customer interactions professionally and efficiently, while also managing stock-related administration to support operational excellence.
This is an excellent opportunity for someone who thrives in a fast-paced environment and enjoys working both independently and as part of a team.

Key Responsibilities
. Communicate with customers via telephone and email in a professional and timely manner
. Support warehouse operations with administrative tasks related to stock control
. Produce and manage paperwork to ensure efficient warehouse processes
. Process all stock movements accurately on behalf of third-party customers
. Maintain and organise records, including checking and filing documentation
. Understand and respond to individual customer needs and requirements
. Handle customer queries and escalate issues where appropriate
. Liaise effectively with colleagues, suppliers, and customers on a daily basis
. Consolidate Proofs of Delivery (P.O.D.s)
. Ensure all tasks are completed with a high level of accuracy and attention to detail

Skills & Experience Required
. GCSEs (or equivalent) in English and Mathematics
. Previous experience in a customer-facing or client-focused role
. Proficient in Microsoft Office applications
. Strong numeracy skills and clear, legible written communication
. Ability to multitask, prioritise workload, and work under pressure
. Excellent organisational and time management skills
. Strong attention to detail and high levels of accuracy
. Reliable, conscientious, and self-motivated
. Flexible and adaptable with a positive attitude to change
. Ability to work effectively both independently and within a team

Desirable Experience
. Experience with stock management systems
. Familiarity with SAP Warehouse Management System
. Experience working with internal and external customers
. Background in a warehouse or distribution environment

If you would like to know how we will store and process your data, please visit The Recruitment Groups home page to read our GDPR Data Protection

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