Customer Support Advisor

Aspire Personnel Ltd • Temporary • Milton Keynes, Milton Keynes, England, United Kingdom • £13.12 / hour • 1w ago

Customer Support Advisor

Do you have exceptional Customer Service skills?

Do you enjoy speaking with people over the phone and finding the best solution for the customer?

Do you love talking cars?

Our client is The international market leader in modern motor mobility/leasing solutions and part of the Mercedes-Benz Group

From vehicle leasing to fleet solutions and from electrification to contributions to the sharing economy.

Through continued growth they are looking to recruit a Customer Support Advisor

They are looking for a temp to work a minimum of 6 months

Hours Mon to Friday 8.30 -5 (no weekend work!)

You as a Customer Support Advisor will always put the customer at the heart of everything you do. Taking ownership and responsibility for providing an outstanding customer experience. This will lead you to building strong external and internal relationships, resulting in customer and business needs not only being met, but exceeded.

Providing a proactive approach to handling customer enquiries, along with a personal and team commitment to meeting and exceeding SLAs.

Responsibilities as a Customer Support Advisor:

Responding and managing through to conclusion all customer queries within agreed KPI’s. Following business processes, acknowledging customer feedback, and treating all customers fairly in every respect.
Proven relevant data processing experience, with an exceptional level of accuracy and attention to detail when gathering information.
An affinity for working in a pressurised fast paced, high energised and changing environment that requires balancing multiple demand to achieve operational tasks, without compromising quality and working to deadlines.

Experience as a Customer Support Advisor:

Excellent verbal and written communication skills with the ability to communicate well at all levels of the business internally and externally.
A flexible mind-set and ability to take on new challenges develop new ways of working and open to working in other areas of the business. This requires a self-motivating quality with the ability to adapt to a flexible office/home working pattern if appropriate.

You may also be interested in these jobs

Optical Customer Technical Support Advisor

Zest Business Group • Permanent • Milton Keynes, Milton Keynes, England, United Kingdom • £29k - £30k / year • 2h ago

Work from Home

Optical Customer Technical Support Advisor - Milton Keynes Full Time | Basic Salary up to £29,000 + £1,000 End of Year Bonus | Excellent Benefits Zest Optical are working alongside a premium optical lens manufacturer to...

2h ago

Apply

HR Advisor

Impellam UK • Temporary • Luton, Luton, England, United Kingdom • 2h ago

Work from Home Immediate Start

HR Advisor (Employee Relations) (9 Month Fixed-Term Contract) Location: Luton or Manchester Hybrid Working: 3 days in the office, 2 days working from home Full Time: 37.5 hours per week We're looking for an experienced H...

2h ago

Apply

Quality Auditor

ASC Connections • Permanent • Bedford, Bedford, England, United Kingdom • £40k / year • 13h ago

Work from Home

£40,000 | Hybrid Working | Flexible Working Hours | 33 Days Annual Leave | Company Pension A Quality Auditor job opportunity has become available within a well-established organisation operating across a highly regulated...

13h ago

Apply

Customer Marketing Manager -Maternity Cover

Association For Project Management • Temporary • Princes Risborough, Buckinghamshire, England, United Kingdom • £40k - £45k / year • 3d ago

Work from Home

Customer Marketing Manager – Maternity Cover Salary: £40,000 -£45,000 per annum depending on experience Fixed Term Contract 12 Months - Full time - 35 hours per week Hybrid Working – Home Based/Princes Risborough We’re A...

3d ago

Apply

Customer Services & Logistics Coordinator

Osborne Appointments • Permanent • Luton, Luton, England, United Kingdom • £30k - £38k / year • 3d ago

Work from Home

Role: Customer Service & Logistics Coordinator Location: Luton Hours: Monday to Friday, 37.5 hours a week + hybrid working Salary: £30,000 - £38,000 per annum OA are currently looking to recruit for an experienced Cu...

3d ago

Apply

Get more jobs like this

Create a free job alert