Logistics & Customer Service Administrator

Gill Cooke Personnel Ltd T/A The Recruitment Group • Temporary • Rugby, Warwickshire, England, United Kingdom • £30k - £33k / year • 1w ago

Logistics & Customer Service Administrator
Rugby ( CV21 )
Monday to Friday: 9:00am until 5:00pm

Our client based in Rugby are looking for a Logistics & Customer Service Administrator to join their growing team.

This is a fantastic opportunity for someone looking for obtain a permanent position!

The Role – Logistics & Customer Service Administrator

Key accountabilites –

Daily Tasks:

Manage all E-commerce returns, maintaining master file(s)
Uploading/downloading date from SAP and updating E-commerce portals once credits have been confirmed.
Rebook all fail orders prompted by “insufficient stock” email alerts received from 3PL.
Manage and update KAM file, liaising with 3PL as required.
Request POD from 3PL as requested by customer’s, Customer service order desks and Finance.
Raise customer credits as necessary based on POD evidence. Updating Google returns log once raised.

Weekly work:

Update EDI return log(s) and report to 3PL for them to update their system.
Update & issue TBR hidden stock report to TBR sales management.
Respond to BC stock availability alert report.
Update DX return report after receiving inspection report from Kumho Technical manager.
Update collection outstanding list for all customers and send to 3PL

Monthly work:

Calculate TBR credit amounts, confirm with TBR Sales Management & raise credit notes.
Manage consignment stock file(s). Liaise with account managers to ensure monthly stock files are received from account manager.

Quarterly work:

Calculate and report quarterly Blackcircles logistic fee to Finance.
Calculate BC promotion rebate(s) and confirm back to Marketing.

& supporting other team members as necessary -

Fill out and forward to 3PL - Northern Ireland Export document for GB sales to NI.
Confirm Open orders to 3PL (sales, returns/transfer)
Perform Inventory Control Adjustments in SAP - Isolated/Q/I Management
Inbound Container Receipt on SAP
Close Open orders on SAP (*Once Open sales and returns are done)
Covering Order desks as required
Assist in logging KCOMP Tyre Returns as required.
Booking NO FTP orders as required (Cancelled orders still delivered by 3PL)

Pay & benefits –

30,000 - 33,000 per annum
Temp to perm opportunity
Excellent opportunity to join and develop within a growing business

Requirements –

Ideally someone used to working in a fast dynamic work place, with experience of B2B sales and customer service environments. Must have practical experience of working with SAP & Microsoft office products. Candidates will need to multi-task and be comfortable communicating directly with customers by phone and by email.

Essential Skills -

Time management skills sufficient to meet and exceed daily weekly monthly and quarterly deadlines.
Familiarity and use of SAP (retrieving sales orders, raising credits & downloading data)
Advance Excel skills (specifically in the use of pivot tables & VLookup calculations)
Highly motivated team player with a positive and proactive approach
Detail-oriented with the ability to prioritise workloads as required.
Excellent organizational and analytical skills
Good communication and negotiation abilities
Reliable and dependable with the strongest of work ethics.

For more information and to apply click 'Apply Now' to submit your application.

If you would like to know how we will store and process your data, please read our GDPR Data Protection Statement on The Recruitment Group website.

You may also be interested in these jobs

Payroll Administrator - Construction

Solum Assets Ltd • Permanent • Solihull, West Midlands, England, United Kingdom • £26k - £32k / year • 19min ago

Administration

Payroll Administrator - Solihull Construction Industry Permanent role with a supportive team£26,000 - £32,000 (DOE) This is a fantastic opportunity for someone with payroll experience who is looking to develop their care...

19min ago

Apply

Administrator - Northampton

Blue Arrow • Temporary • Northampton, West Northamptonshire, England, United Kingdom • £14.01 / hour • 1d ago

Administration

Administrator Opportunity - Northampton Swan Valley (NN4) We are currently recruiting for a skilled and motivated Administrator to join our client's busy and well-established operation in Northampton Swan Valley (NN4) ....

1d ago

Apply

Senior Accounts Assistant

RECfinancial • Permanent • Leicester, Leicester, England, United Kingdom • £30k - £36k / year • 2d ago

Administration

RECfinancial are supporting a well-established and thriving local business, based in South Leicestershire, to appoint an experienced Senior Accounts Assistant for a full-time, permanent position. This is a fantastic oppo...

2d ago

Apply

Waste Systems Administrator

Hawk 3 Talent Solutions • Permanent • Coventry, West Midlands, England, United Kingdom • £27k / year • 2d ago

Administration

Waste Systems Administrator Location: Gaydon, Warwickshire Hours: 40 hours per week - 6.15am-3.30pm Monday to Thursday, 6.30am-11.30am Friday Contract: Permanent Salary: £27,000 Hawk 3 Talent Solutions are recruiting for...

2d ago

Apply

Order Administrator

Jacob Thomas Associates • Temporary • Lutterworth, Leicestershire, England, United Kingdom • £12.71 / hour • 2d ago

Administration

Job Title; OrderAdministrator Salary; £12.71 per hour Shifts; 8.00am-4.30pm / 8.30am-5.00pm Location; Lutterworth Our client is a well-established company seeking to bolster their already proficient administration team....

2d ago

Apply

Get more jobs like this

Create a free job alert