Customer Assistant

Buzz Bingo • Permanent • Maidstone, Kent, England, United Kingdom • £12.71 / hour • 1w ago

Have you ever wondered what it would be like to genuinely be yourself at work? Do you want to work somewhere where you’ll be supported and encouraged to learn and grow? Do you consider yourself as a people person? If yes, we would love to hear from you!

Join us as a Customer Assistant in our Maidstone Club offering a 30 hour contract, this role asks for a lot of flexibility and availability, including evenings and weekends. Late shifts finish at 1am.

The Role You’ll Play

As a Customer Assistant you go above and beyond to provide exceptional service to our Customers. You will do the right thing always by looking after our Customers as caring for people is in our DNA.

Hit the Jackpot with Our Benefits

Help@Hand – a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more
Thrive App – for your mental wellbeing approved by the NHS
Buzz Brights Apprenticeships
Buzz Brilliance Awards – Employee Recognition Scheme
Buzz Learning, our digital learning platform with access to 100s of online courses
In-house Training – Fire safety, Food safety 1 & 2, COSHH and more
Access to Trained Mental Health Advocates for advice on your mental wellbeing
4 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues)
Buy Holidays Salary Sacrifice Scheme – opportunity to buy an extra week’s holiday (if eligible)
Staff discount 50% off bingo tickets, food & soft drinks
Refer a Friend Scheme
Life Assurance
Pension Scheme

Your Responsibilities as Part of Our Team

Build rapport and relationships with Customers
Be flexible on tasks across all areas of the Club from front of house, book sales, treasury, machines, the bar area and kitchen including, general housekeeping throughout the Club, checking the toilets and ensuring presentation is always to a high standard
Support with other duties as requested by the line manager
Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live

The Winning Combination We’re Looking For

Experience in delivering first class, personalised customer service in a face-to-face role, preferably in a hospitality, retail or leisure environment
Outstanding communication skills that can be adapted to different situations when necessary
Experience of handling cash and basic numeracy knowledge
You are confident at challenging the way things are done and can make sure all Customers follow our company policies and standards

Applicants must be 18+

You may also be interested in these jobs

HR Advisor

Ashley Kate HR & Finance • Permanent • Southend-on-Sea, Southend-on-Sea, England, United Kingdom • £40k / year • 1d ago

Work from Home

HR Advisor | Southend | £40,000 | Hybrid working - 3 days office, 2 days home Working as part of a supportive HR team, you'll partner with managers across the business and provide practical, commercially focused advice....

1d ago

Apply

Administrator

Huntress - Maidstone • Permanent • Maidstone, Kent, England, United Kingdom • £24.80k / year • 1d ago

Work from Home

Administrator Location: Maidstone Salary: £24,800 Hours: Monday-Friday, 9am-5pm. Hybrid working offered - opportunity to work from home 3 days per week. We are currently seeking an Administrator to join a friendly, suppo...

1d ago

Apply

Housing Community Safety Administrator

Focus Resourcing • Temporary • Southend-on-Sea, Southend-on-Sea, England, United Kingdom • £29.54k / year • 2d ago

Work from Home

Housing Community Safety Assistant required on a temporary to permanent basis, to join a small, close-knit team, who work extremely hard to provide customer focused housing community safety for residents . Working 37 hou...

2d ago

Apply

Business Systems Support Administrator

Rydon Group Holdings Ltd • Permanent • Greenhithe, Kent, England, United Kingdom • 2d ago

Work from Home

We are currently seeking a Systems Support Administrator to join our Dartford based team in a role designed to ensure that our business information systems are maintained accurately to allow the smooth operation of our b...

2d ago

Apply

Administrator

Focus Resourcing • Temporary • Southend-on-Sea, Southend-on-Sea, England, United Kingdom • £29.54k / year • 2d ago

Work from Home

Housing Community Safety Assistant required on a temporary to permanent basis, to join a small, close-knit team, who work extremely hard to provide customer focused housing community safety for residents . Working 37 hou...

2d ago

Apply

Get more jobs like this

Create a free job alert