Scheduling Administrator

Cameo Consultancy • Permanent • Banbury, Oxfordshire, England, United Kingdom • £28k / year • 1d ago

We are working with a successful SME logistics business in Banbury that is looking for a Scheduling Administrator to take ownership of the day-to-day scheduling administration, ensuring consignments are planned, tracked and delivered efficiently and on time.

This is a hands-on coordination role where you'll be responsible for planning local deliveries, coordinating driver routes and schedules, monitoring consignments and keeping customers and internal teams updated throughout the process.

You'll be the person making sure the detail is right, issues are picked up quickly and the operation keeps moving. This position would suit someone who enjoys a busy, fast-paced environment, as well as working independently.

As Scheduling Administrator, you will be responsible for:

Planning and coordinating daily deliveries and driver routes
Monitoring consignments from collection through to delivery
Liaising with Customer Services and providing regular ETA updates
Managing delivery discrepancies, failed deliveries and held consignments
Preparing information and data for daily operational meetings
Uploading paperwork, labels, manifests and relevant consignment information
Managing changes to collection dates, pallet types and charges
Keeping the Transport Management System and depot network information up to date
Monitoring scanning performance and operational KPIs
Managing driver communications and second-run schedules
Dealing with internal and external queries and customer complaints
Arranging couriers when required and tracking associated costs
Supporting weekly invoicing, self-bill amendments and credit queries
Ensuring all consignments are correctly uploaded and transferred as required
Helping to train colleagues on the process
Ensuring processes comply with relevant safety and operational requirements

As Scheduling Administrator, you must be/have:

Experience of logistics planning or coordination
Experience using a Transport Management System (TMS)
Excellent organisation and attention to detail
The ability to manage multiple priorities in a busy environment
A proactive approach and the confidence to react quickly when plans change
Strong written and verbal communication skills
The ability to work independently and take ownership of your workload
A practical, problem-solving approach

This is a great opportunity to join an established and busy logistics operation where you'll play a key role in keeping the day-to-day transport function running smoothly. If you're someone who enjoys being at the heart of the operation, solving problems and making sure everything gets where it needs to be, we'd love to hear from you.

Salary: £28,000, full time 9.00am - 5.00pm Monday to Friday, office based, free onsite parking.

Apply today to find out more.

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