Technical Programme Manager

Michael Page • Temporary • Bridgwater, Somerset, England, United Kingdom • 1w ago

Interim Technical Programme Manager required to oversee the smooth delivery of complex technology projects within the Technology & Telecoms sector. Your role will focus on coordinating systems and streamlining complex work streams across operations .

Client Details

A company operating within the Technology & Telecoms industry are looking for a technical programme manager to join their senior team.

Description

Process Mapping & Current-State Assessment
Cost-to-Serve & Performance Analysis
Customer Experience & Outcome Improvement
Opportunity Identification & Solution Delivery
Manage and track project progress across multiple work streams to ensure timely delivery.
Coordinate with cross-functional teams to align on project goals and requirements.
Identify potential risks and implement mitigation strategies to keep projects on track.
Communicate project updates to stakeholders and ensure transparency.
Ensure proper allocation of resources to achieve project objectives efficiently.
Facilitate meetings and workshops to drive collaboration and problem-solving.
Monitor project budgets and ensure spending aligns with financial plans.
Maintain detailed project documentation and reporting for future reference.

Profile

A successful Technical Programme Manager should have:

Hands on experience in technical programme delivery
Strong expertise in process mapping and customer journey mapping
Experience in reducing cost to serve, contact volumes/ failure demand
Strong analytical capability
Confident in analysing operational data
Strong experience in managing technical projects within the Technology & Telecoms sector.
Proven ability to coordinate multiple stakeholders.
Excellent organisational and problem-solving skills.
Strong communication skills to effectively share updates and manage expectations.
Familiarity with project management tools and methodologies.
A proactive approach to identifying and addressing risks or challenges.
Strong expertise in process mapping and customer journey mapping
Experience in reducing cost to serve, contact volumes/ failure demand
Strong analytical capability
confident in analysing operational data

Job Offer

Daily rate - outside IR35 ( DOE ) senior level only
hybrid - 3 days on site Somerset
Initial 3 month with possibility to extend

If you're interested in this role, apply now.

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