Revenue Protection Administrator

Utilita Energy • Permanent • Eastleigh, Hampshire, England, United Kingdom • £27.98k / year • 16h ago

Job Title: Revenue Protection Administrator (9 Month Fixed Term Contract)
Location: Chandlers Ford / Hybrid
Salary: £27,976 Per Annum
Hours: 40 hours per week

Sponsorship: Unfortunately, we are unable to offer sponsorship for this role.

Are you interested in a career working with Warrant Recovery processes?

Do you enjoy solving problems and spotting anomalies?

We're looking for a Revenue Protection Analyst to join our Warrant Recovery team and play a key role in identifying, investigating, and resolving revenue threats while helping recover outstanding balances owed to Utilita.

What does this role involve?

Working as part of the Warrant Recovery team, you will liaise with third parties and resolve any issues that may occur during in progress warrants.

Day to day, you will;

case manage raised enquires regarding customer smart meters, which have abnormal activity alerts;
communicate with engineers and third-party warrant organisations to manage and resolve issues related to warrants;
audit third party warrant jobs to ensure compliance with regulatory requirements;

Who are we looking for?

We are seeking a highly organised and detail-focused individual who enjoys getting to the root of issues and ensuring information is accurate.

You will be able to follow established processes, apply logical thinking, and make sound decisions based on the information available.

With strong analytical skills and attention to detail, you will confidently identify, investigate, and resolve anomalies while maintaining a high standard of accuracy.

Our employees, just like our customers come from all walks of life, and we're fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self.

The Important Things!

Join a company that truly invests in you. Enjoy a structured bonus scheme, clear career and development opportunities. Recharge with 25 days' leave, plus bank holidays, access private healthcare, mental wellbeing support, and 24/7 GP and counselling services. Win tickets to top events through the Utilita Arenas, enjoy exclusive discounts, and give back with a paid volunteering day. Plus, benefit from a generous pension contribution. We're more than a workplace; we're a place to thrive.

About us

Founded in 2003, Utilita Energy was created to challenge the Big 6 energy suppliers by empowering everyone with a fair and flexible service that's good for the pocket and planet.

Since then, we've made it our mission to put fairness first - supporting those who need it most and treating everyone equally by listening to what our customers and staff need. Plus, as the first supplier to kick start Britain's smart meter revolution, our belief in smart technology means that we're always evolving and looking for ways to improve our services through innovation.

Utilita are also striving for sustainability, having committed to an ambitious target to become a Net Zero business by 2030, we'll continue to drive transformational changes while educating everyone that we can all have a big impact by making small changes.

Our core values are powerful, yet simple: Fairness, Smart and Sustainability!

Our employees, just like our customers come from all walks of life, and we're fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self.

The Luxion Group comprises of the following companies - Luxion Group Ltd, Utilita Energy Ltd, Luxion Sales Ltd, Utilita Field Services Ltd, Procode Technology Ltd and Canary Care Global Ltd.

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