Senior Pensions Administrator

Focus Resourcing • Permanent • Taunton, Somerset, England, United Kingdom • £35k - £45k / year • 1d ago

Senior Pensions Administrator
At the heart of every pension scheme are its members. That's why our client combine outstanding customer service with technical expertise, robust quality controls, and a supportive team culture. We're now looking for a DB Pensions Administrator to join their growing administration team and help deliver a first-class service to our clients and their members. This role is ideal for someone with existing DB pensions experience who is keen to develop their career within a professional, forward-thinking organisation.

The Role
As a DB Pensions Administrator, you'll be responsible for delivering accurate, timely, and customer-focused pension administration services across a portfolio of schemes. Your responsibilities will include:

Managing a wide range of DB administration activities, including leavers, retirements, transfers (in and out), and deaths
Updating pension administration systems and databases accurately
Logging, scanning, and managing post and correspondence
Handling internal and external telephone and written enquiries professionally
Running automated system calculations and completing manual benefit calculations where required
Producing customer correspondence to draft or final letter standards using electronic document management systems
Monitoring procedural developments and supporting the implementation of changes
Returning original documentation and certificates to members securely
Amending and, with experience, checking non-financial transactions such as changes of address
Developing knowledge of assigned clients and their pension schemes
Supporting project work and wider team initiatives
Providing informal mentoring and support to junior team members
Working collaboratively with internal and external teams (e.g. Payroll, Accounts, Admin Support)
Accurately recording time and meeting utilisation targets
Contributing to non-client activities such as training, technical committees, and events

About You
Essential experience and skills:

Proven experience in Defined Benefits (DB) pensions administration, covering leavers, retirements, deaths, and transfers
Strong numerical aptitude, demonstrated through work experience or qualifications
IT-confident, particularly in Microsoft Word, Excel, and Outlook
Highly organised with excellent planning and prioritisation skills
Able to manage multiple tasks and meet deadlines
Accurate, detail-focused, and quality-driven
Strong written and verbal communication skills

Benefits on offer

Competitive salary and annual discretionary bonus
25 days' holiday, with buy/sell flexibility
Pension contribution matching
Healthcare plans, life assurance, and retailer discounts
Flexible benefits scheme, employee assistance programme, and digital GP service
Paid volunteering days and opportunities to take part in community initiatives
Employee referral bonus for introducing successful candidates
A supportive environment that encourages learning, development, and career progression

You may also be interested in these jobs

Senior Pensions Administrator

Focus Resourcing • Permanent • Taunton, Somerset, England, United Kingdom • 2d ago

Retail

Senior Pensions Administrator At the heart of every pension scheme are its members. That's why our client combine outstanding customer service with technical expertise, robust quality controls, and a supportive team cult...

2d ago

Apply

Temporary Production and Operations Coordinator

Office Angels • Permanent • Ilminster, Somerset, England, United Kingdom • £15 - £16 / hour • 2d ago

Retail

JOB TITLE: Temporary Production and Operations Coordinator LOCATION: Ilminster HOURLY RATE: £15 - £16 P/H HOURS: Monday - Friday, 8:30am till 4:30pm BENEFITS: We would love for you to join us, some of the great perks of...

2d ago

Apply

Digital Marketing Manager

HR GO Recruitment • Permanent • Bridgwater, Somerset, England, United Kingdom • £40k - £45k / year • 6d ago

Retail

Digital Marketing Manager SEO | Email Marketing | Lead Generation £40,000 - £45,000 + Excellent Benefits Our client is a growing UK business looking for a commercially minded Digital Marketing Manager to take ownership o...

6d ago

Apply

Finance Coordinator | HPC

Office Angels • Permanent • Bridgwater, Somerset, England, United Kingdom • £32k / year • 6d ago

Retail

JOB TITLE: Finance Coordinator LOCATION: Hinkley Point C, Bridgwater SALARY: £32,000 HOURS: Monday - Friday (on-site) BENEFITS: We would love for you to join us, some of the great perks of temping through Office Angels i...

6d ago

Apply

Temporary to permanent Office Assistant | Immediate Start

Office Angels • Permanent • Bridgwater, Somerset, England, United Kingdom • £26.50k / year • 1w ago

Retail Immediate Start

JOB TITLE: Temporary to permanent Office Assistant | Immediate Start LOCATION: Bridgwater, Somerset SALARY: £26,500 PA HOURS: Monday - Friday, 8am till 5pm BENEFITS: We would love for you to join us, some of the great pe...

1w ago

Apply

Get more jobs like this

Create a free job alert