Customer Service Advisor

Bis Henderson • Permanent • Ashby-de-la-Zouch, Leicestershire, England, United Kingdom • £27.83k / year • 6d ago

£27,800 pa

Sunday to Thursday OR Tuesday to Saturday, 40 hr week

Ashby de la Zouch

Our client are continuing to expand and we are currently seeking an experienced Customer Service Advisor to join their day shift team. This is a great opportunity to secure a stable role with excellent development prospects in a supportive working environment. You will help ensure the smooth running of our transport operation for a major client and recognised brand.

Role Responsibilities:

Be the main point of contact with the customer for information sharing and issue resolution.
Develop strong working relationships and trust with key contacts.
Ensure cost and service compliance to internal and customer processes.
Take ownership and responsibility from the initial order through to successful delivery.
Proactively monitor all areas of key sensitivity ensuring compliance to process and customer request.
Liaise between carriers, warehouse, customer and delivery points to provide accurate delivery ETA's
Responsible for compilation and distribution of relevant reports and KPI's.
Manage all on day delivery activity to ensure successful completion.

Key Skills

Previous customer service experience along with excellent customer service skills.

Previous experience of working within a small team environment.
Must be IT literate and able to learn new systems.
Excellent telephone manner.
Excellent attention to detail
Administration skills.

Processing Your Data

Bis Henderson Recruitment is a leading provider of recruitment, interim management and consultancy services to the supply chain and logistics industry. Should you respond to this advertisement we may store your CV and contact details and will process this data for recruitment purposes only. Should we process your data, then we will always tell you that we are doing so.

Please visit our website to read our Privacy Policy in full, in this Policy you will find information about our compliance with the UK General Data Protection Regulations.

All applicants must have an unrestricted right to work in the UK as our client will not support visa sponsorship for this role.

You may also be interested in these jobs

HR Business Partner

The Advocate Group • Permanent • Alfreton, Derbyshire, England, United Kingdom • 9h ago

HR & Recruitment & Training

Would you like to join a globally recognised FMCG brand with a strong heritage in quality, innovation and entrepreneurial spirit? As the HR Business Partner, you will collaborate with Industrial leaders to help deliver t...

9h ago

Apply

HR Officer

Optima UK Inc Ltd • Temporary • Leicester, Leicester, England, United Kingdom • £18 - £19.74 / hour • 9h ago

HR & Recruitment & Training

HR Officer Location: Leicester Salary: Competitive + Benefits Hours: 25 - 28.5 hours per week Join a growing manufacturing business where people are at the heart of everything. We're looking for an experienced HR Officer...

9h ago

Apply

Senior HR Advisor

Gleeson Recruitment Group • Permanent • Nottingham, Nottingham, England, United Kingdom • £35k - £41k / year • 9h ago

HR & Recruitment & Training

Senior HR Advisor | Food Manufacturing | North Lincolnshire - Office Based | Up to £41K plus benefits Gleeson Recruitment Group are delighted to be partnering with a well-established and market-leading organisation withi...

9h ago

Apply

Payroll Administrator

Midas Recruitment Ltd • Permanent • Tamworth, Staffordshire, England, United Kingdom • £30k - £35k / year • 9h ago

HR & Recruitment & Training

An established and successful organisation is seeking an experienced Payroll Officer with HR Administration experience to join its supportive and friendly team. This is an excellent opportunity for someone with strong en...

9h ago

Apply

HR Administrator

Hays Accounts and Finance • Temporary • Loughborough, Leicestershire, England, United Kingdom • 3d ago

HR & Recruitment & Training Immediate Start

Role: School HR Administrator Location: Quorn, Leicestershire Start Date: ASAP Hours: Monday to Friday, 7:30am - 3:30pm Duration: Temporary Ongoing A welcoming school in Quorn is seeking an experienced and organised HR A...

3d ago

Apply

Get more jobs like this

Create a free job alert