Customer Support Executive

Hays Senior Finance • Permanent • Reading, Reading, England, United Kingdom • £24.80k / year • 5d ago

Graduate Customer Support & Accounts Advisor

Accounting / Finance / Business Graduates

Reading, Berkshire | £24,800 per annumHybrid working

Are you a recent graduate with an Accounting-related degree and a passion for delivering outstanding customer service? Do you thrive in a fast-paced environment where no two days are the same?We are recruiting for an exciting opportunity with a growing organisation that is looking for an enthusiastic and professional individual to join their customer support team. This position is ideal for someone who enjoys working with people, solving problems, and developing their accounting knowledge in a commercial setting.
What you'll be doing

Providing first-line support to customers via phone and email.
Responding to customer enquiries in a professional, friendly, and efficient manner.
Researching and resolving accountancy-related queries.
Building your knowledge of accounting processes and specialist products/services.
Maintaining accurate records and updating internal systems.
Working collaboratively with colleagues to ensure excellent customer outcomes.
Identifying opportunities to improve customer experience and internal processes.

What we're looking for

A degree that includes Accounting or a related discipline, or an equivalent accounting qualification.
At least 6 months' customer service experience gained within retail, hospitality, leisure, customer support, or similar environments.
Excellent verbal and written communication skills with a professional and approachable manner.
The ability to remain calm and organised when managing multiple priorities.
Strong analytical and problem-solving skills.
A positive attitude and a genuine desire to help customers.

What's on offer?

Salary of £24,800.
Excellent training and development opportunities.
A supportive team environment.
The opportunity to build a long-term career combining customer service and accounting expertise.
Exposure to a wide variety of customers and business challenges.

If you're looking for an opportunity where you can utilise your accounting knowledge, develop your customer-facing skills, and work in a busy, rewarding environment, we'd love to hear from you.Please note: Due to the nature of the role, strong communication skills and the ability to work effectively in a fast-paced environment are essential.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

You may also be interested in these jobs

Database Administrator (DBA)

Technify Talent Limited • Permanent • Reading, Reading, England, United Kingdom • £70k - £80k / year • 1d ago

Work from Home

Database Administrator (DBA) Reading | Hybrid | Permanent Help shape the data platform behind a mission-critical technology solution. We're looking for an experienced Database Administrator to take ownership of a complex...

1d ago

Apply

Accounts Assistant

Scattergoods Agency Ltd • Permanent • Guildford, Surrey, England, United Kingdom • £25k / year • 1d ago

Work from Home

We are looking for an Accounts Assistant to work closely with our Accounts Manager in our offices in Shalford, near Guildford. If you have a solid accounts background including weekly payroll, we would love to hear from...

1d ago

Apply

HR Advisor

Think Specialist Recruitment • Temporary • Slough, Slough, England, United Kingdom • £40k - £45k / year • 1d ago

Work from Home

We are pleased to be working with an exciting, expanding business in Heathrow to recruit a HR Advisor for their People team for a Fixed Term Contract. Working in a fast-paced environment for a global company, you will be...

1d ago

Apply

Senior DevOps Systems Administrator

Mobilus Limited • Permanent • Guildford, Surrey, England, United Kingdom • £55k - £65k / year • 1d ago

Work from Home

We are delighted to be working in partnership with an established market leader in managed communications technology and systems integration who develop their own products. For over 40 years, they’ve been at the forefron...

1d ago

Apply

Marketing & PR Manager 12 month FTC

Gleeson Recruitment Group • Permanent • Oxford, Oxfordshire, England, United Kingdom • £40k - £45k / year • 2d ago

Work from Home

PR & Marketing Manager | 12-Month FTC Oxford | Hybrid (1 day per week onsite) I'm working with a well-established, purpose-led business that's looking for a PR & Marketing Manager to join the team on a 12-month f...

2d ago

Apply

Get more jobs like this

Create a free job alert