Sales & Lettings Administrator

Additional Resources • Permanent • London, Greater London, England, United Kingdom • £30k - £35k / year • 2d ago

An opportunity has arisen for a Sales & Lettings Administrator to join an independent estate agency specialising in residential sales, lettings and property management providing personalised property services to buyers, sellers, landlords and tenants.

As a Sales & Lettings Administrator, you will be providing administrative support across sales and lettings operations, ensuring property processes, documentation and enquiries are handled efficiently.

This full-time office-based role offers a salary range of £30,000 - £35,000 and benefits.

You will be responsible for:

Preparing sales documentation and issuing relevant paperwork once properties are agreed for sale
Drafting and sending correspondence to buyers, sellers, solicitors and other parties
Updating property listings across online portals and internal systems
Managing sales enquiries, arranging viewings and coordinating valuation appointments
Maintaining accurate buyer and applicant records using CRM systems
Supporting AML checks and ID verification processes
Preparing property details, descriptions and marketing materials
Preparing tenancy agreements, referencing documents and move-in paperwork
Coordinating tenancy administration, including check-in and check-out processes
Managing lettings enquiries from tenants, landlords and third parties
Supporting tenancy renewals, including documentation and signature coordination
Uploading and maintaining property compliance records, including relevant safety certificates

What we are looking for:

Previously worked as a Sales & Lettings Administrator, Property Administrator, Estate Agency Administrator, Lettings Administrator, Sales Administrator, Property Coordinator or in a similar role.
Prior experience within estate agency or property administration (highly preferable)
Skilled in Microsoft Word, Excel and Outlook
Confident written and verbal communication skills
Professional telephone manner with the ability to handle customer enquiries effectively
Comfortable using property CRM systems
Proactive approach with the ability to identify solutions and take ownership of tasks

This is a great opportunity for an Sales & Lettings Administrator looking to join a busy estate agency team and play a key role in supporting successful sales and lettings operations.

Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.

Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.

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